Night Auditor
MINOR HOTELS
Company Description Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter. Job Description We are seeking an experienced, positive, friendly and enthusiastic Night Auditor on a full-time basis for AVANI Gaborone Resort and Casino. You will be joining a hard-working, professional and friendly team involved in the delivery of an outstanding service to our guests. Responsibilities Conduct guest arrivals and departures. Confidently provide personalised, proactive guest service Impart your knowledge and recommendations about the hotel, its facilities and the local area including restaurants and attractions; Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards. Maintain professional, open and honest communication to assist guests and make accurate bookings. Ensure that all daily tasks are completed accurately and in a timely manner; Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures; Ensure guest queries and complaints are handled efficiently and effectively; Manage the Reservations system in order to maximise bookings, availabilities and revenue streams Reconcile daily finances and...
Botswana : Sowa
2022-04-11
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