Spanish / English Gaming Support Agent

5CA

What will I do? As a player support agent, your duties will include but not be limited to: Handling customer support (e-mail and live chat – no phone calls) by doing things like Help players with account issues (compromised accounts, updates, etc.) Resolve issues regarding refunds, purchases not going through, etc. Assist players resolve technical problems with the game Answer gameplay inquiries and helping sort out gameplay issues- Check updates & newly released content for the game you’re supporting- Take assigned training modules to help you improve even further in your job- Attend your weekly meeting with a team of 10-15 fellow agents and your manager In short, you will be responsible for helping players of this popular video game resolve their issues and continue enjoying the game that they love. And don't worry- You will start your first week(s) at 5CA going through training with your fellow new agents, to make sure you are prepared for the challenges ahead. And, of course, you will be paid as if you were already working, during your training. We offer:   A position at a fast-growing company with ambitious A-level clients A casual, international environment where you’ll work with people from over 40 different nationalities Flexibility; working remotely means being able to work from anywhere in the...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2022-10-14

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Customer Success Architect, EMEA

TEALIUM

What We Are Looking For: Customer Success Architects (CSAs)  work with key, strategic customers that have implementations involving multiple sites, business units, and/or regions, and deployments of massive scale.  The successful candidate will have a unique combination of technical vision and customer leadership to help steer our customers' to greater success. In this truly entrepreneurial role, you will immerse yourself in the projects and goals for a handful of core accounts. You’ll advise and guide these marquee customers on both business and technical matters.  CSAs  help customers establish Centers of Excellence, innovate with Tealium’s platform, create integrations with existing applications and infrastructure, and establish measurements of success and value to ensure that the customers’ Tealium investment and their use cases achieve true value. Your Day To Day: Deliver technical and industry thought leadership to our customer’s business and technical decision makers Demonstrate a thorough grasp of our customer’s business and technical issues in order to architect compelling digital solution that use Tealium within the wider architecture and assist in its realization Maintain a deep understanding of the Tealium platform and the product roadmap Partner with the other roles within Tealium’s customer...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2022-09-05

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French / English Gaming Support Agent

5CA

We love geeking out and gaming as much as you do. Join 5CA and help us continue building on the principle of  Gamers Helping Gamers: connect with your fellow geeky agents, work comfortably from your own home, and discover what it is like to provide support for some of the most popular games in the world. What will I do? As a player support agent, your duties will include but not be limited to: Handling customer support (e-mail and live chat – no phone calls) by doing things like Help players with account issues (compromised accounts, updates, etc.) Resolve issues regarding refunds, purchases not going through, etc. Assist players resolve technical problems with the game Answer gameplay inquiries and helping sort out gameplay issues Check updates & newly released content for the game you’re supporting Take assigned training modules to help you improve even further in your job Attend your weekly meeting with a team of 10-15 fellow agents and your manager. In short, you will be responsible for helping players of this popular video game resolve their issues and continue enjoying the game that they love. And don't worry- You will start your first week(s) at 5CA going through training with your fellow new agents, to make sure you are prepared for the challenges ahead. And, of course, you will be paid as if you...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2022-09-20

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IAM Technical Delivery/Account Manager- EMEA

SAVIYNT

Saviynt’s Enterprise Identity Cloud helps modern enterprises scale cloud initiatives and solve the toughest security and compliance challenges in record time. The company brings together identity governance (IGA), granular application access, cloud security, and privileged access (PAM) to secure the entire business ecosystem and provide a frictionless user experience. The world’s largest brands trust Saviynt to accelerate digital transformation, empower distributed workforces, and meet continuous compliance. The Technical Delivery/Account Manager will provide account management and high-level technical support to project teams and customers. They will define and oversee the inception and implementation of solutions as well as support post go-live to help support the Customer and grow the Saviynt platform. Responsibilities: Provide technical support for customers to support pre-sales and post-sales processes. Assist in Pre-Sales activity helping analyze prospects’ business and technical requirements and developing service propositions that meet those needs (RFP Professional Services estimates, Project Plans, ROM's, SOW's). Owns all technical aspects of the solution and delivery of that solution (Execution of the SOW) communicating with customers and internal teams to explain products and implementation...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-02-12

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Associate Strategic Account Executive_DACH

GITLAB

Responsibilities Associate Strategic Account Leader will report to an Area Sales Manager or Regional Director. Support GitLab for our strategic and large prospects. Contribute to root cause analysis on wins/losses. Communicate lessons learned to the team, including account managers, the marketing team, and the technical team. Take ownership of your book of business document the buying criteria document the buying process document next steps and owners ensure pipeline accuracy based on evidence and not hope Contribute to documenting improvements in our sales handbook. Provide account leadership and direction in the pre- and post-sales process Conduct sales activities including prospecting and developing opportunities in large/strategic accounts Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources Be the voice of the customer by contributing product ideas to our public issue tracker Travel as necessary to accounts in order to develop relationships and close large opportunities Generate qualified leads and develop new customers in conjunction with our strategic channel partners in exceeding quota. Expand knowledge of industry as well as the competitive posture of the company Prepare...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-04-17

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Country Director

CHEMONICS INTERNATIONAL, INC

Chemonics seeks a Country Director to support the USAID Global Health Supply Chain program-Procurement and Supply Management (GHSC-PSM) project in Guinea. GHSC-PSM is the primary vehicle through which USAID procures and provides health commodities; provides technical assistance to improve partner countries’ management of the supply chain; and collaborates with key international stakeholders to support global health initiatives. The project includes three main task orders: the U.S. President’s Malaria Initiative, Population and Reproductive Health, and Maternal and Child Health. The country director, based in Conakry, will provide overall strategic direction and leadership for the GHSC-PSM project in Guinea. The country director will manage the development of technical strategies and work plans; monitor programmatic, financial, and administrative performance; supervise the administration of standard project operating and financial procedures; manage short and long-term technical assistance; and maintain effective communication with the client, the home office, the public and private sectors, and other donors and cooperating agencies. This long-term position will require occasional local, regional, and international travel. We are looking for individuals who have a passion for making a difference in the lives...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré

2020-01-27

Contact our recruitment agency in Guinea

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