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Senior Customer Success Manager- EMEA

EXABEAM

The Senior Customer Success Manager – Strategic Accounts at Exabeam is responsible for developing and expanding customer relationships with the company’s most strategic accounts, to promote successful adoption, retention, and loyalty leading to a successful renewal and a world class customer experience.  The ideal candidate has the ability to build strong relationships with influencers and decision makers, strong project management skills, and the tenacity and proactiveness to drive desired outcomes for our customers. Ability to support customers across EMEA time zones and fluency in French will be required. What You'll Do: Owner of customer's overall success with the Exabeam platform, including their subscription renewal and expansion of their usage Develop and manage plans of action, and work closely with cross-functional teams to drive issue resolution as needed Promote the maximum value of customer's investment in Exabeam, including full utilization of customer licenses, and collaborating with sales teams to ensure growth attainment and increased footprint Partner with Sales, Engineering, Cloud Operations, Support, and Professional Services in a collaborative manner, with the goal of improving the customer experience and operating more efficiently as a company Prepare and deliver Quarterly Business...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-01-15

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Senior Customer Success Manager (Remote, Netherlands)

GRAFANA LABS

Senior Customer Success Managers will align to a portfolio of customers within Nordics & Benelux (and potentially Central European) region and are responsible for ensuring a healthy renewal by driving product adoption. You’ll do this by leveraging data and insights to engage with customers at specific points in their Grafana journey. Our CSMs manage the full life-cycle of our customer’s post-sales journey from onboarding to renewal, including regular cadence check-ins, business reviews, and any upsell opportunities. You need to understand the ecosystem of services that our customers use, and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus and the difference between logs, metrics and traces. What You'll Be Doing Proactively manage a book of business to drive product adoption to ensure a healthy renewal Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale Partner with the sales team to form joint account plans to understand where at-risk customers exist, where growth opportunities exist and develop a strategy to execute against an account plan Manage the ongoing post sales experience with the customer, including onboarding, ongoing...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2024-03-15

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New Business Sales Team Manager

HOTJAR

Remote- EMEA Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs. At Hotjar, we’re building Behavior Analytics software for businesses selling online. We make it easy for them to go beyond traditional web analytics and understand what users are really doing on their site. Reporting to our Director of Sales, we’re looking for a customer-obsessed, data-driven sales leader with a product mindset, who is passionate about delivering both value and delightful service to businesses. Leading an inclusive team of driven sales professionals, you’ll help more SMBs and mid-market businesses build better experiences for their users, while growing their business. If you have inbound sales management experience, you’re analytical, have a bias for action and you’re excited by the idea of scaling globally, this is a rare opportunity to join a fast-moving and fully remote SaaS organization. You will: Lead and develop our Sales team within an inclusive, feedback-centered environment. Learn by doing, working with your team to understand the needs and challenges of prospective customers by taking a...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2022-12-24

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Consultant Décisionnel H/F

AFRICASHORE

Nous recherchons des profils et des CV de Consultants Décisionnels H/F que nous enverrons à nos clients grands comptes pour leurs futurs besoins de recrutement. Missions : Analyser les besoins fonctionnels et techniques, Localiser les données de production, Accompagner les différentes phases projet: recueil des besoins, analyse, spécification, réalisation, recette, déploiement; Déterminer les spécifications techniques, Définir l’architecture, Participer à la modélisation d’un Datawarehouse Réaliser, maintenir et tester en autonomie les développements de couche sémantique ou reporting Vous formez et animez les équipes clients tout au long de la réalisation des projets

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2022-05-08

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Affiliate Manager (Portuguese-speaking)

QUADCODE

We are currently looking for a Portuguese-speaking Affiliate Manager to join our growing Affiliate team in one of our brokerage brands. Our team is responsible for developing an affiliate network for attracting clients to our multiple products. Now our business goal is to introduce our new affiliate program brand to the public. Tasks in the role : Onboarding affiliates to the program; Affiliate consulting, analyzing their statistics, sources of traffic, advertising, strategy, and correcting, optimizing, and motivating for improving results; Fraud detection; Analyzing traffic in various inner reports, and Appsflyer; Keeping within ROI limits for your affiliates; Checking if affiliates’ sources are in compliance with requirements of regulators.

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2024-01-28

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Procurement Coordinator

PLAN INTERNATIONAL

Role Purpose: [A concise statement, capturing the primary reasons that this role exists and a clear articulation of the context of the role. How will this role contribute to creating lasting change for children?] This role will support Plan’s work in Guinea by ensuring procurement is aligned with organizational standards and best practices. Accountabilities [This section is critical for clarifying expectations of the role, providing the framework for its relationship with colleagues and providing areas of accountability against which performance can be managed. This should include a series of brief statements that define the end results required. E.g. drive, contribute, identify, manage, responsible for, advise/coach, build, develop, provide, conduct, oversee, establish, participate etc. Statements should ideally be worded so that they will lead to thoughts of measurement. For example, it is better to state something like "achieve maintenance standards" than "undertake maintenance". The former leads to a measure against the maintenance standards.] Procurement activities support timely and quality program delivery Collaborate with all department heads and staff to ensure purchase of goods and materials is properly planned, timely delivered in the required quantity and quality at an...

Guinea : Conakry

2022-08-21

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Account Executive (EMEA)

SWOOGO

Hi, we're Swoogo, pioneers of the event management frontier. Need proof? We grew up supporting in-person events, but connected hundreds of thousands of people through digital events over the course of the pandemic. Now, with in-person and digital capabilities, we're poised to take on hybrid events, and we've emerged as a leader in a space that is being completely redefined and reinvented. A highly focused, fully distributed event management software startup. US: A highly focused, fully-remote event marketing software startup. Our clients expect us to be an events industry thought leader, always on the edge of new ideas with an unconventional viewpoint (see what we did there?), and that’s what we expect from you. We’re Swoogo, pioneers of the event marketing frontier, and we’re looking for an Account Executive who’s familiar with the Events Industry and Event Tech and can turn dreams into reality (or at least leads into customers). This position is a remote role based out of London, UK. #LI-REMOTE YOU: The ideal candidate who has surpassed sales goals in previous roles. You’re looking for personal and professional growth with an organically growing event technology startup with a unique and deep history in the events world. You are proactive, love the hunt of a sale, are detail oriented and target focused....

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-01-15

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Ceph and Software-defined Storage Product Manager

CANONICAL

Product management of Linux storage, technology and operations. This role is all about: Software-defined block, file and object storage Network storage capabilities over RBD, iSCSI and NFS Data lake storage technology and implementation Linux storage performance benchmarks and analysis Linux filesystem evaluation and selection If you have a passion for tech and business, an appreciation for open source, and good communication skills, then you will enjoy a product leadership role at Canonical. Software-defined storage has become essential for large-scale data operations. Linux filesystems, Ceph, object storage and big data document storage are significant drivers of on-premise infrastructure. We have created a dedicated role to lead product strategy for storage on Ubuntu- from the server storage experience, to performance benchmarking and optimisation, to large-scale operations tooling, this leader will define the experience of enterprise and developer users of Ubuntu from a storage perspective.

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-01-16

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Director Of Partnerships

ILLUVIUM.IO

Role Description Illuvium is currently seeking a talented and seasoned Director of Partnerships to plan and execute business development in crypto and gaming markets, oversee deal flow from lead generation to execution, design and implement a partner CRM, and secure partnerships with key organizations to position Illuvium game studio as the leader in the GameFi revolution. About Illuvium Illuvium Labs is an independent game development studio based in Sydney, Australia. We develop blockchain-based games for the Illuvium DAO. We have developed a strong culture of independence with our team, preferring candidates who can articulate their vision and goals. We operate almost entirely remotely, so each team member designs their hours and work schedule. In the end, all that matters is the delivered product. We hire based on people’s abilities to adapt and change quickly, valuing underlying core abilities above specific skill sets. Responsibilities With leadership and Head of Marketing, develop Illuvium’s partnerships strategy and update based on current priorities Field inbound partnership inquiries, filter high quality opportunities, and explore with 3rd parties Design and implement CRM for partners from prospecting to daily follow ups and service Scout and secure partnerships with key organizations that...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2022-08-26

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Commercial Account Executive, DACH (Remote, Germany)

GRAFANA LABS

Grafana Labs is looking for Commercial Account Executive who will be responsible for prospecting and closing new business across Germany. You will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach- learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. Ideally, you come from a technical background and have sold technical products before. Responsibilities Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2024-03-15

Contact our recruitment agency in Guinea

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