Senior Customer Success Manager (Remote, Netherlands)

GRAFANA LABS

Senior Customer Success Managers will align to a portfolio of customers within Nordics & Benelux (and potentially Central European) region and are responsible for ensuring a healthy renewal by driving product adoption. You’ll do this by leveraging data and insights to engage with customers at specific points in their Grafana journey. Our CSMs manage the full life-cycle of our customer’s post-sales journey from onboarding to renewal, including regular cadence check-ins, business reviews, and any upsell opportunities. You need to understand the ecosystem of services that our customers use, and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus and the difference between logs, metrics and traces. What You'll Be Doing Proactively manage a book of business to drive product adoption to ensure a healthy renewal Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale Partner with the sales team to form joint account plans to understand where at-risk customers exist, where growth opportunities exist and develop a strategy to execute against an account plan Manage the ongoing post sales experience with the customer, including onboarding, ongoing...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2024-03-15

Contact our recruitment agency in Guinea

Expert In International Ship and Port Facility Security (ISPS) Code Co

UNDP

Specific Work Context As mentioned, the greatest and most immediate opportunity for Equatorial Guinea to advance the maritime economy is to leverage its ports and port facilities.  At present, Equatorial Guinea moves fewer containers per year than some of the nearby ports like Douala, Cameroon move per month.  Yet Equatorial Guinea has several features that could make it competitive with all the other ports of the region. In relation to space, Douala, Lagos, and other major ports of the region are saturated and have run out of space. On the other end Equatorial Guinea’s ports have immense space. This opens opportunities for both transshipment and storage, as well as an expansion of services including ship repair. In addition, contrary to most African ports that face a critical limitation in that their waters depth that is only about 12 meters deep, the waters in the port of Bata and Malabo are respectively 14.5 meters and 16 meters deep. This creates the possibility for much larger vessels to call in Equatorial Guinea and drop of cargo that is destined for other countries in the region – both coastal and landlocked. The country can also count on existing transportation Infrastructure with road links that could transport cargo to neighboring countries quickly and smoothly, and in term of security Equatorial...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré

2023-02-24

Contact our recruitment agency in Guinea

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