Candidates, find your future job among 49.447 open positions

Remote Support Agent- Bilingual (French/English)

VIDCRUITER

About the position Job Title: Applicant Success Agent (Bilingual) Location: Remote Schedule: 40 Hours per Week (5, 8-hour shifts) Be a part of our growing team of 80+ employees working remotely! At VidCruiter, we offer a very welcoming environment with an excellent work-life balance. We work as a team and have an all-hands-on-deck approach to everything we do. With a constantly growing company, you will always have something new to learn and do. Our motto is continuous improvement and the VidCruiter team is there for you every step of the way to make sure you succeed. If you're looking for an exciting opportunity in an innovative and ever-changing industry- VidCruiter is the company for you! We like to call our technical support team "Applicant Success Team". One of the primary responsibilities of the team is to ensure that our company is aware of any technical problems happening on the applicants' (end-users) end and that a prompt solution is taken every time to resolve any issues we may encounter in the most efficient manner. We manage support tickets, answer applicant and/or client inquiries and provide technical support to them. We are seeking to hire an Applicant Success Agent (Bilingual) to join our growing team! You will be providing professional-level service via email, chat, and phone....

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2022-12-04

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Technical Support Engineer (Remote, EMEA)

GRAFANA LABS

This is a remote role ONLY for candidates in the timezones of the European Union or United Kingdom Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers. You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings. This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources) Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-05-07

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Traffic Controller- EMEA

5CA

Impact  The 5CA Traffic Controller keeps track of agent’s activities and business coverage, ensuring our clients have a steady, reliable service and our agents are provided with a workflow that guarantees successful productivity within established business metrics. The Traffic Controller will closely monitor tickets and e-mails while ensuring every agent is provided with assigned duties within their capabilities and skills. Responsibilities Coordinate staffing allocation and availability of Customer Service staff in order to achieve service level objectives Monitor site to ensure optimal staffing levels for every queue in Fresh desk and other platforms Run and analyze various reports and forecasting, proactively advising on bottlenecks and improvements Administer volume contingency action plans as deemed necessary and appropriate.

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2022-09-05

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Cloud System Administrator (M/F)

AFRICASHORE

We are looking for Cloud System Administrator profiles / CVs to share with our clients for their future recruitment campaigns. Mission: Installing, configuring and maintain softwares, servers (on premise / Cloud), Networks and firewalls. Overseeing/troubleshoot system performance, troubleshooting issues and outages Creating a backup and safeguarding the data(on premise / Cloud) if there are any hindrances Performing system upgrades following new releases. Ensuring/Sustaining Network integrity, server deployment, security and efficiency of IT infrastructure. Monitoring and maintaining Network servers such as file servers, VPN gateways and intrusion detection systems. Ensuring high-level security and efficiency resulting in 100% output. Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly. Monitor datacentre health using pre-existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed. Deploying and configuring virtual Networks Orchestrating routing paths, especially in a hybrid Cloud. Managing public and private IP addresses. Significant...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-01-09

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Senior Salesforce Systems Analyst

MONGODB

The worldwide data management software market is massive (IDC forecasts it to be $138 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. As a Senior Salesforce Systems Analyst, you will define the vision and future of our Salesforce environment. TechOps sits at the intersection of every business unit and delivers mission critical services and information to Stakeholders across the entire company. This role can be based remotely in the EMEA region where MongoDB has an established entity. The right candidate for this role will Be a CRM subject matter expert with a specialization in all things Salesforce, including CPQ, FinancialForce, Conga, Territory Management, and Sales cloud Be able to deep dive on and understand the journeys taken by different types of users Have a high level ability to think through a solution and determine how much would be the effort or lift in order to use the information for planning purpose Ability to figure out high level complexity involved in the project and bring together right point of contacts essential to make the implementation...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-05-27

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HEAD OF FINANCIAL SERVICES

MTN GUINEE

JOB MISSIONS: Interface with the relevant strategic and operational teams within the Commercial and Technical functions to position MTN Guinea Enterprise Business as a leader in providing ISP, Broadband, Managed Data, and Carrier Services to Guinean corporate market as well as the strategic support for digital and emerging business streams. DETAILED DESCRIPTION Strategic: Drive the key strategic agendas and themes aimed at delivering a comprehensive market proposition for MTN Business customers; Maximise market share within the corporate, SME and government environment while ensuring that budget targets are achieved; Provide C-level digital advisory and guidance spanning web, mobile, social, search etc; Identify, quantify and plan for business opportunities achievable through the application and development of solutions and processes enabled by digital technologies; Lead in providing Enterprise Mobile Voice and Data, Carrier Networking, Internet Access and Hosting Services to business entities across all sectors of the Guinean economy with the view to optimise clients’ business performance through the use of MTN’s technology, network infrastructure and customisation of products and services in a converged environment; Manage inherent risk associated by proactively building robust controls and driving user...

Guinea : Conakry

2018-01-21

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Cloud System Administrator (M/F)

AFRICASHORE

We are looking for Cloud System Administrator profiles / CVs to share with our clients for their future recruitment campaigns. Mission: Installing, configuring and maintain softwares, servers (on premise / Cloud), Networks and firewalls. Overseeing/troubleshoot system performance, troubleshooting issues and outages Creating a backup and safeguarding the data(on premise / Cloud) if there are any hindrances Performing system upgrades following new releases. Ensuring/Sustaining Network integrity, server deployment, security and efficiency of IT infrastructure. Monitoring and maintaining Network servers such as file servers, VPN gateways and intrusion detection systems. Ensuring high-level security and efficiency resulting in 100% output. Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly. Monitor datacentre health using pre-existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed. Deploying and configuring virtual Networks Orchestrating routing paths, especially in a hybrid Cloud. Managing public and private IP addresses. Significant...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-03-10

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Cloud System Administrator (M/F)

AFRICASHORE

We are looking for Cloud System Administrator profiles / CVs to share with our clients for their future recruitment campaigns. Mission: Installing, configuring and maintain softwares, servers (on premise / Cloud), Networks and firewalls. Overseeing/troubleshoot system performance, troubleshooting issues and outages Creating a backup and safeguarding the data(on premise / Cloud) if there are any hindrances Performing system upgrades following new releases. Ensuring/Sustaining Network integrity, server deployment, security and efficiency of IT infrastructure. Monitoring and maintaining Network servers such as file servers, VPN gateways and intrusion detection systems. Ensuring high-level security and efficiency resulting in 100% output. Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly. Monitor datacentre health using pre-existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed. Deploying and configuring virtual Networks Orchestrating routing paths, especially in a hybrid Cloud. Managing public and private IP addresses. Significant...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2024-01-31

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Support Engineer (Remote, EMEA)

GRAFANA LABS

Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers. You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings. This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources) Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best practices (Debug logs, JSON, YAML) Troubleshooting connectivity to various data sources and...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-04-15

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Support Engineer (Remote, EMEA)

GRAFANA LABS

Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a leading observability company in a high-growth phase. We’re looking for an experienced, versatile, and highly motivated Support Engineer to join the team. As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers. You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings. This position will be focused on our EMEA Customer coverage. What you'll be doing: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources) Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best practices (Debug logs, JSON, YAML) Troubleshooting connectivity to various data sources and...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-03-25

Contact our recruitment agency in Guinea

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