Team Leader/Team Manager For NOC Support- Remote Freelance Job

AFRICASHORE

We are looking for 5 Team Leaders/Team Managers For NOC Support to work remotely as Freelancers for our client, an international software company.   The Technical Back Office is responsible for providing advanced technical support, monitoring network infrastructure, and engaging in software engineering activities related to Level 3 support and Change Request programming. This role ensures the smooth operation of network services, resolves complex technical issues, and contributes to the development and enhancement of software systems in a dynamic IT environment.   Mission: Ensure Service Availability and Performance: Provide Level 3 support for escalated technical problems to ensure maximum service availability and performance of computer and telecommunication networks and systems to meet business needs and minimize downtime. Monitor Systems: Continuously monitor computer systems using various tools to identify hardware, software, and environmental issues. Conduct root cause analysis (RCA) when problems are detected. Troubleshoot Problems: Triage and troubleshoot issues within defined areas, following standard operating procedures (SOP). Coordinate with third-party vendors, customer contacts, or other IT teams for comprehensive solutions. Track Issues: Carefully track and document all defects and...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-12-06

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Linux Desktop Support Associate (Remote- EMEA)

CANONICAL

Your day-to-day job is to provide technical expertise, be an excellent communicator and a service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events. Location: This role will be based remotely in EMEA region What your day will look like Your day to day duties will include: Work from your remote home office and provide technical support for employees. Provide technical onboarding support for new employees. Provide technical and infrastructure support during international events. Be available to take ownership of new cases via telephone, email and web Act as an internal customer advocate keeping them updated in a timely manner Ensure that each support request owned by you is handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments Contribute your findings to a common knowledge base and keep it up to date Draft and distribute technical notices for internal and external communication. Prioritise your work in order to...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2024-02-12

Contact our recruitment agency in Guinea

JAVA Developer (M/F)

AFRICASHORE

We are looking for JAVA Developer profiles / CVs to pass on to our clients for their future recruitment campaigns.   Mission:   Working within a Team to determine needs and applying / customizing existing technology to meet those needs. Producing detailed specifications and writing the program codes that perform efficiently. Write clean, scalable, reusable code using JAVA Framework sach as Spring, Struts, JSF, GWT etc. Lead a team closely with complete authority and accountability to deliver high quality software products in a fast-paced environment. Guide your team members on latest technologies including Java, Spring, Spring-Boot, Angular, Hibernate, Grails, Groovy, Kafka, Redis, Hazelcast, Bootstrap, jQuery etc. Leverage development tools including AWS, GIT, Nginx, Jira, Confluence, Jenkins etc. Understand the detailed requirements and develop the custom application from detailed design specifications. Seek and resolve production problems with new insights. Develop technical solutions following specifications, taking into account functional and non-functional requirements. Produce presentations & documentation to a high standard. Design and implement unit tests, integration tests, performance tests, security tests, mocks. Validate the development done, perform code reviews. Reporting on progress,...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2024-01-31

Contact our recruitment agency in Guinea

Technical Back Office For NOC Support- Remote Freelance Job

AFRICASHORE

We are looking for 10 Technical Back Office For NOC Support to work remotely as Freelancer for our client, an international software company.   The Technical Back Office is responsible for providing advanced technical support, monitoring network infrastructure, and engaging in software engineering activities related to Level 3 support and Change Request programming. This role ensures the smooth operation of network services, resolves complex technical issues, and contributes to the development and enhancement of software systems in a dynamic IT environment.   Mission: Ensure Service Availability and Performance: Provide Level 3 support for escalated technical problems to ensure maximum service availability and performance of computer and telecommunication networks and systems to meet business needs and minimize downtime. Monitor Systems: Continuously monitor computer systems using various tools to identify hardware, software, and environmental issues. Conduct root cause analysis (RCA) when problems are detected. Troubleshoot Problems: Triage and troubleshoot issues within defined areas, following standard operating procedures (SOP). Coordinate with third-party vendors, customer contacts, or other IT teams for comprehensive solutions. Track Issues: Carefully track and document all defects and resolutions in...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-12-06

Contact our recruitment agency in Guinea

Hosting Support (WordPress, Linux, Ubuntu, Bash, NGINX, PHP, MySQL)

WPMU DEV

Who wants to work with a company that has created some of the world’s most popular WordPress plugins, launched a powerful hosting service and is one of the oldest and most well-established WordPress companies around? You do? Cool. Keep reading. We’re looking for incredible people to join our pretty awesome team. You’ll be self-motivated, a real go-getter, a coding connoisseur. Whether you are a technical support engineer wanting to advance or a DevOps engineer that’s looking for something new and challenging – we want to hear from you! Our team works in shifts, and we aim to provide 24/7 coverage to our customers. We are looking for extraordinaires that are available Sunday to Thursday weekly, between the following times. 01:00 UTC – 09:00 UTC So far, so good? Awesome, keep reading! Responsibilities  : As our new Hosting Support, it will be your job to assist our customers with any issues that they might have with our hosting environments. Basically, our hardworking customers should be able to relax knowing that their sites are in the best possible hands! Job benefits  : Growth-oriented culture Excellent compensation with competitive benefits and rejuvenation time-off Flexible work environment Training, tools and support will be provided to help you to perform your job Limitless learning opportunities by...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2024-03-08

Contact our recruitment agency in Guinea

JAVA JEE Developer (M/F)

AFRICASHORE

We are looking for JAVA JEE Developer profiles / CVs to pass on to our clients for their future recruitment campaigns.   Mission:   Good exposure to Core Java, MySQL server as DB. Maintain source code control of all application code, scripts, and database definition language. Design, Develop, Implement and/or Manage project. Responsible for development, focusing on designs, coding, testing, quality assurance of complex product features in a development team. Show initiative and drive topics to resolution in a high level of quality, speed, reliability and efficiency considering the essential non-functional requirements. Analyzing clients' requirements and produce technical proposals, solution specifications and design documents. Resolves complex issues within own area of expertise and supports others in resolving issues. Excellent knowledge of Objective C, Xcode, and/or development on any other flavor. Constantly improve own work methods to gain state-of-the-art agile software engineering skills. Enhance skills beyond own core functional focus and works on other tasks for the benefit of the team. Have advanced overall product and technical knowledge and share expertise within and across team and organization. Must have good verbal and written communication skills. Should be a quick learner with sound logical...

Guinea : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2024-08-31

Contact our recruitment agency in Guinea

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