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Senior Language Training Project Manager

UNIVERSITE MOHAMMED VI POLYTECHNIQUE - UM6P

Located at the heart of the future Green City of Mohammed VI in Benguerir, Mohammed VI Polytechnic University (UM6P), a higher education institution with an international standard, is launched to serve Morocco and the whole African continent. Its vision is honed around research and innovation at the service of education and development. This unique nascent university, with its state-of-the-art campus and infrastructure, has woven a sound academic and research network, and its recruitment process is seeking high quality academics and professionals in order to boost its quality-oriented research environment in the metropolitan area of Marrakech. Description of University Language Center JOB DESCRIPTION The Language Center, at Mohammed VI Polytechnic University invites applications for fulltime faculty position in the area of Senior Language Training Project Manager to join their team. Responsibilities: Successful candidates are expected to: Complete needs analysis consultations with potential clients/ participants to identify their language proficiency, learning goals, preferences and propose learning plans tailored to their unique situation. Work closely with the ULC Director to develop programs and curriculum in accordance to the ULC’s approach and guidelines. Deliver engaging language instruction using...

Morocco : Marrakech-Safi

2018-07-07

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Customer Service Supervisor

AIR ARABIA

We recruit a Customer Service Supervisor. Mission: Determine Call Center operations by: - Conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses;- Defining user requirements, establishing technical specifications, and production, productivity, quality, and customer-service standards; Maintain and improve call center operations by:- Monitoring system performance;- Identifying and resolving problems;- Preparing and completing action plans;- Completing system audits and analyses; Meet Call Centre financial objectives by estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions; Responsible for setting and meeting performance targets for speed, efficiency and sales; Prepare Call Center performance reports by collecting, analyzing, and summarizing data and trends; Monitor random calls to improve quality, minimize errors and track operative performance; Maintain professional and technical knowledge by tracking emerging trends in call center operations management, attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, participating in professional societies; Managing, with the assistance of team leaders, all Call...

Morocco : Casablanca-Mohammedia

2014-05-19

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Expert CCL Unix/ Linux Storage/ Backup (10 Y. Exp in IT Architecture)

HP-CDG IT SERVICES MAROC – RECRUTEMENT

We recruit an Expert CCL Unix/ Linux Storage/ Backup with 10 years’ experience in Administration, and IT Architecture and deep knowledge of Unix, Linux, EMC, Data protector. Mission: CCL’s accountability covers offshore and on shore; CCL ensures that the capability service is fit for purpose and for usage; Innovative in both technologies and processes; Consults in presales and approve the solutions and their costs; Understand the business needs; key element of account governance; Customer facing; Drives and ensures ITIL process compliance where applicable; Stabilize the production; Manage the risks of changes; Knowledge management; Technical documentation; Staff training; Configuration Management; Don’t break SLA; Proactively and reactively solve operational issues; Make user feel that they are VIP; Participates with the ADE on Account Reviews when requested by the ADE; Assist the ADE in achieving/tracking cost target commitments (Identifies, documents and proposes cost reduction opportunities where applicable); Analyses actual performance against SLA, identifies gaps and formulates and ensures implementation of corrective action plans; Proactively deal with the upcoming changes.

Morocco : Rabat-Salé-Kénitra

2015-04-21

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Monitoring, Evaluation & Learning Specialist & Communication Officer

COPAMEX

We recruit a Monitoring, Evaluation & Learning Specialist & Communication Officer. Missions: Coordinate participatory M&E methods, including Most Significant Change & Scorecards. Document Learning & share feedback with communities & Funder; Develop & manage project M&E system in accordance with approved Performance Monitoring Plan & in consultation with technical team; Oversee baseline evaluation, & document any change in operation context; Develop & design surveys, review data quality, & serve to help author project reports & client deliverables; Oversee translation of documents & presentations as necessary (English, Arabic & French); Ensure the timely transmission of reports (MELP mainly) to the project home office as well as to the client; Mentor technical & field team on data quality, data collection, & priority establishment; Monitor project performance based on achievement of performance targets, & alerting to redundancies; Provide documentation management & project archives, including activity reports, meeting minutes, and other information; Produce & coordinate thematic analytical papers, summaries, & research produced by the project; Assist project team support community partners with social communication projects & campaigns; Identify reporting opportunities & produce communication tools,...

Morocco : Tanger-Tétouan-Al Hoceïma

2016-02-26

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Human Resources Business Partner- North & West French Africa

AFRICAWORK MAROC

We are looking for our Client, a Pharmaceutical Multinational Company, a Human Resources Business Partner- North & West French Africa. KEY RESPONSIBILITIES: To act as a proactive partner as defined by the Line Manager ensuring high level of service excellence and support. Communicates with and advises Line Managers regarding all HR related practices, policies and procedures thereby providing an efficient partnering service to Line and enhancing the established business relationship. Communicate, consult and assist Line Managers regarding all IR matters to ensure fair labour practices and positive morale. Supports the management of career development talent management and succession management processes for operations by: Preparing for and conducting functional Talent Review Meetings Taking follow up specific actions as a result of TRM’s. Compiling resourcing needs (work force planning) based on Talent Review Meetings Facilitates the Performance Management processes (performance planning, monitoring and review) for all operations’ functions to enhance the performance culture. Manage talent acquisition for the BU Coordinates and co-facilitates the position grading process and management of the salary review processes (annual / interim increases or promotions) ensuring compliance with company's remuneration...

Morocco : Casablanca-Mohammedia

2018-08-16

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Recruiting Executive Assistant en interim

ADECCO MAROC

ADECCO Morocco is hiring for a big international consulting firm based in Casablanca, a R ecruiting Executive Assistant (Contract: Interim). Missions: In collaboration with the recruitment team, you will have for main missions: Organizing the interviews, Making reservations for meeting room, participating in organizing the recruitment events.

Morocco : Casablanca-Mohammedia

2018-11-25

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VAS Business Analyst in Telecom

OPENCODE SYSTEMS

We recruit a VAS Business Analyst in Telecom. *Main Responsibilities:- Collect, understand, define and clarify customer services requirements (directly with customer or indirectly via company professional, onsite or offsite)- Write Service Requirements Specifications (SRS) with high-level of details, clarity, accuracy and without requirement redundancy or ambiguity.- Ensure high quality of SRS and according to company standards- Ensure up-to-date SRS according to customer and project changes- Lead (or help) freeze of SRS with customer- Escalate to Project/Account Manager any introduced by customer additional scope or unplanned effort- Identify and escalate service requirements that can be productized and beneficial for company products- Ensure work delivery on-time (with early planning and proactive attitude towards involved company and customer parties)- Ensure visibility of work progress and identify early work needs and issues. If needed escalate to Team Leader for help- Build and maintain strong customer and internal relationships through kind and professional communication- Ensure full customer satisfaction while preserving the company business, interest and professional ethics- Build and maintain knowledge of company portfolio (platform, products, services)- Reporting to Team Leader of Business...

Morocco : Casablanca-Mohammedia

2018-08-05

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Chef de Projets Organisation et Change Management

RED TIC

Missions: Accompagner le cabinet mandaté sur la mission « Cost Transformation Program » pour mener à bien les Streams sponsorisés par la SU COO : Opérations, Change management et Bureau de transformation Coordonner les échanges entre le cabinet et les métiers SGMA et alimenter le cabinet des données/informations nécessaires Participer à l’identification des leviers d’optimisation des opérations sur les différentes dimensions (excellence opérationnelle, automatisation, ajustement du modèle opérationnel…) Participer à la réflexion autour des initiatives de conduite de changement à mener Constituer le bureau de la transformation et assurer la montée en compétence des membres Assurer le pilotage des initiatives de transformation adressées Challenger les livrables produits par le cabinet mandaté sur la mission.

Morocco : Casablanca-Mohammedia

2021-02-13

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Chief Engineering Manager

PENTABELL

We are looking for a Chief Engineering Manager. Main Scope/Responsibilities Leadership Coordinate implementation of JSTEPS, the Project Execution Plan, and client-directed work processes or best practices during each phase of the project Review the project contract and fully understand JESA’ contractual requirements; Act as the project manager on behalf of the project manager when so assigned; o Review discipline professional services estimates and consolidate into an overall engineering estimate; Ensure the Technical Integrity of design output; Ensure all design engineering activities meet or exceed engineering standards regarding quality, cost, safety, and performance; Plan and manage engineering and design systems implementation, technical specifications, standard drawings standard setup of models, etc. and data management systems; Plan and manage engineering resources; o Manage value improvement processes; o Ensure quality and consistency of technical output; o Ensure the project team is working within the provisions and standards of the Quality Assurance system relevant to the project; Provide a technical interface with the customer; Manage third party consultants/specialist. Safety Ensure understanding and compliance and with safety in design (SID) initiatives and technical...

Morocco : Béni Mellal-Khénifra - Casablanca-Mohammedia - Laâyoune - Marrakech-Safi - Rabat-Salé-Kénitra

2023-09-25

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Consultant Change Management / SAP Freelance

RIVALIUM CONSEIL

Nous recrutons un Consultant Change Management / SAP Freelance. Missions: Première phase: La rédaction des procédures métier; La recette utilisateur pour faciliter l’appropriation de l’outil SAP Achat / comptabilité. Deuxième phase: Gestion des évolutions pour la partie Masterdata, autorisations, nouvel utilisateur…; Gestion des incidents en coordination avec les acteurs de la BAU (Communauté Local Flyer, Centra team Paris et SAP Competence center à Lisbonne; Réalisation et maintenance des reporting règlementaires développés localement.

Morocco : Casablanca-Mohammedia

2016-12-04

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