Versata Customer Support Manager- $2150/month

CROSSOVER

We recruit a  Versata Customer Support Manager. Come work with the top 1% of global talent to manage the delivery of WOW Support to our customers for 25+ software products. We offer a fast-paced environment where inventiveness and entrepreneurial drive are rewarded. We’re also one of the few IT companies offering high-paying, 100% remote, work-from-home positions. You never have to fight traffic to office again. What do we need from you? We’re looking for Customer Support Managers (CSMs) and Technical Customer Support Managers (TCSMs) to manage our Support teams. We want bright, motivated people who are passionate about delivering outstanding customer service to manage our teams.   Each team has a CSM and a TCSM.  These managers work together to manage the overall team and the support experience we deliver to our customers. CSMs manage the Level 1 support agents who focus more on customer experience, communication and resolving lesser technical issues. TCSMs manage the Level 2 agents who focus on solving the escalated (and more technically challenging) support issues and working with our development team on software bug/ defect resolution. Compensation: For U.S. citizens and permanent residents who are hired into an ongoing contract, we will hire you as an employee (W-2) at $12/hr (instead of an independent...

Morocco : Agadir - Laâyoune - Oujda - Tanger-Tétouan-Al Hoceïma - Casablanca-Mohammedia - Marrakech-Safi - Rabat-Salé-Kénitra - International - Fès - Meknès - Settat

2016-02-19

Contact our recruitment agency in Morocco

Customer Support Manager- $2250/month

CROSSOVER

We recruit a  Customer Support Manager. Come work with the top 1% of global talent to manage the delivery of WOW Support to our customers for 25+ software products.  We offer a fast-paced environment where inventiveness and entrepreneurial drive are rewarded. We’re also one of the few IT companies offering high-paying, 100% remote, work-from-home positions. You never have to fight traffic to office again. What do we need from you? We’re looking for Customer Support Managers (CSMs) and Technical Customer Support Managers (TCSMs) to manage our Support teams. We want bright, motivated people who are passionate about delivering outstanding customer service to manage our teams.   Each team has a CSM and a TCSM. These managers work together to manage the overall team and the support experience we deliver to our customers. CSMs manage the Level 1 support agents who focus more on customer experience, communication and resolving lesser technical issues. TCSMs manage the Level 2 agents who focus on solving the escalated (and more technically challenging) support issues and working with our development team on software bug/ defect resolution. Compensation: For U.S. citizens and permanent residents who are hired into an ongoing contract, we will hire you as an employee (W-2) at $12/hr (instead of an independent...

Morocco : Agadir - Laâyoune - Oujda - Tanger-Tétouan-Al Hoceïma - Casablanca-Mohammedia - Marrakech-Safi - Rabat-Salé-Kénitra - International - Fès - Meknès - Settat

2016-02-02

Contact our recruitment agency in Morocco

Senior Network Operations Engineer- $5000/month

CROSSOVER

We recruit a  Senior Network Operations Engineer. Description: Come work with the top 1% of global talent to deliver critical enterprise apps for Fortune 500 companies. We offer a fast-pace environment where inventiveness and entrepreneurial drive are rewarded. We’re also one of the few IT companies offering high-paying jobs that are 100% remote, work from home. You never have to fight traffic to office again and you have the freedom to choose when and where you put in your 40 hours to be most effective each week. What do we need from you? Missions: As a Senior Network Operations Engineer, you will: Monitor, troubleshoot, and correct server and network issues; Proactively and reactively develop and document procedures for problem resolution; Create and maintain tools, alerts, and scripts to monitor and administer our deployed networks and software; Perform advanced system administration, including phased installs of proprietary software across our deployed networks; Develop and provide training to Operations and Engineering personnel on a variety of operational concepts and procedure; Serve as liaison cross-functionally, representing the Operations group to isolate problems, quickly achieve resolution, operationalize products, and facilitate the deployment of software; Track progress of issues using trouble...

Morocco : Agadir - Laâyoune - Oujda - Tanger-Tétouan-Al Hoceïma - Casablanca-Mohammedia - Marrakech-Safi - Rabat-Salé-Kénitra - International - Fès - Meknès - Settat

2016-02-01

Contact our recruitment agency in Morocco

Network Operations Engineer- $30k

CROSSOVER

We recruit a  Network Operations Engineer. Come work with the top 1% of global talent to deliver critical enterprise apps for Fortune 500 companies. We offer a fast-pace environment where inventiveness and entrepreneurial drive are rewarded. We’re also one of the few IT companies offering high-paying jobs that are 100% remote, work from home. You never have to fight traffic to office again and you have the freedom to choose when and where you put in your 40 hours to be most effective each week. What do we need from you? As a Network Operations Engineer, you will: Monitor, troubleshoot, and correct server and network issues; Proactively and reactively develop and document procedures for problem resolution; Create and maintain tools, alerts, and scripts to monitor and administer our deployed networks and software; Perform advanced system administration, including phased installs of proprietary software across our deployed networks; Develop and provide training to Operations and Engineering personnel on a variety of operational concepts and procedure; Serve as liaison cross-functionally, representing the Operations group to isolate problems, quickly achieve resolution, operationalize products, and facilitate the deployment of software; Track progress of issues using trouble tickets through resolution and...

Morocco : Agadir - Laâyoune - Oujda - Tanger-Tétouan-Al Hoceïma - Casablanca-Mohammedia - Marrakech-Safi - Rabat-Salé-Kénitra - International - Fès - Meknès - Settat

2016-01-15

Contact our recruitment agency in Morocco

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