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Versata Level 1 Support Agent- $1500/month

CROSSOVER

We recruit a  Versata Level 1 Support Agent. Are you an excellent communicator with solid computer skills? Do you have strong relationship-building skills, an energy and passion for helping others, and an inclination to seek innovative and/or unconventional solutions to problems? If you are driven by customer success, enjoy interacting with customers, and love helping people, then this is the job for you. Versata is an international enterprise software company that provides enterprise software solutions that deliver business results, performance, and scalability while dramatically reducing IT spending. Versata is a rapidly growing company fueled through an aggressive acquisition strategy. The company’s explosive growth and ambitious business goals require a Level 1 Support Agent capable of navigating a complex, highly dynamic, and fast-paced environment. We’re also one of the few legitimate companies offering high-paying jobs that are 100% remote, work from home.  Job description: Versata Support provides software support services to customers who use our 25+ software products and our Level 1 support agents are the face of the company to our customers. We are looking for Level 1 Support Agents who are passionate about helping customers and, if this appeals to you, then you should strongly consider this...

Morocco : Agadir - Laâyoune - Oujda - Tanger-Tétouan-Al Hoceïma - Casablanca-Mohammedia - Marrakech-Safi - Rabat-Salé-Kénitra - International - Fès - Meknès - Settat

2016-02-19

Contact our recruitment agency in Morocco

Level 2 Support Agent- Windows Networking Specialist $2250/month

CROSSOVER

We recruit a  Level 2 Support Agent- Windows Networking Specialist. Come work with the top 1% of global talent to manage the delivery of WOW Support to our customers for 25+ software products.  We offer a fast-pace environment where inventiveness and entrepreneurial drive are rewarded. We’re also one of the few IT companies offering high-paying jobs that are 100% remote, work from home. You never have to fight traffic to office again. Versata provides software support services to customers who use our 25+ software products and our Level 2 support agents are the major technical resource for our customers. We are looking for Level 2 support agents who are passionate about helping customers. We need L2s with a variety of skill sets so we encourage you to attempt to qualify for the position based on the technology with which you are most proficient.  What do we need from you? As a Level 2 Support Agent, you will: Learn and become proficient in solving technical issues in at least three of our products; Solve complex technical issues escalated by Level 1 Support staff; Proactively document, monitor and update Support tickets and actionable steps taken; Support the Level 1 agent in communicating progress to the customers; Submit software product issues (bugs) to product development for resolution; Validate and...

Morocco : Agadir - Laâyoune - Oujda - Tanger-Tétouan-Al Hoceïma - Casablanca-Mohammedia - Marrakech-Safi - Rabat-Salé-Kénitra - International - Fès - Meknès - Settat

2016-03-14

Contact our recruitment agency in Morocco

Customer Support Manager- $2250/month

CROSSOVER

We recruit a  Customer Support Manager. Come work with the top 1% of global talent to manage the delivery of WOW Support to our customers for 25+ software products.  We offer a fast-paced environment where inventiveness and entrepreneurial drive are rewarded. We’re also one of the few IT companies offering high-paying, 100% remote, work-from-home positions. You never have to fight traffic to office again. What do we need from you? We’re looking for Customer Support Managers (CSMs) and Technical Customer Support Managers (TCSMs) to manage our Support teams. We want bright, motivated people who are passionate about delivering outstanding customer service to manage our teams.   Each team has a CSM and a TCSM. These managers work together to manage the overall team and the support experience we deliver to our customers. CSMs manage the Level 1 support agents who focus more on customer experience, communication and resolving lesser technical issues. TCSMs manage the Level 2 agents who focus on solving the escalated (and more technically challenging) support issues and working with our development team on software bug/ defect resolution. Compensation: For U.S. citizens and permanent residents who are hired into an ongoing contract, we will hire you as an employee (W-2) at $12/hr (instead of an independent...

Morocco : Agadir - Laâyoune - Oujda - Tanger-Tétouan-Al Hoceïma - Casablanca-Mohammedia - Marrakech-Safi - Rabat-Salé-Kénitra - International - Fès - Meknès - Settat

2016-02-02

Contact our recruitment agency in Morocco

Versata Customer Support Manager- $2150/month

CROSSOVER

We recruit a  Versata Customer Support Manager. Come work with the top 1% of global talent to manage the delivery of WOW Support to our customers for 25+ software products. We offer a fast-paced environment where inventiveness and entrepreneurial drive are rewarded. We’re also one of the few IT companies offering high-paying, 100% remote, work-from-home positions. You never have to fight traffic to office again. What do we need from you? We’re looking for Customer Support Managers (CSMs) and Technical Customer Support Managers (TCSMs) to manage our Support teams. We want bright, motivated people who are passionate about delivering outstanding customer service to manage our teams.   Each team has a CSM and a TCSM.  These managers work together to manage the overall team and the support experience we deliver to our customers. CSMs manage the Level 1 support agents who focus more on customer experience, communication and resolving lesser technical issues. TCSMs manage the Level 2 agents who focus on solving the escalated (and more technically challenging) support issues and working with our development team on software bug/ defect resolution. Compensation: For U.S. citizens and permanent residents who are hired into an ongoing contract, we will hire you as an employee (W-2) at $12/hr (instead of an independent...

Morocco : Agadir - Laâyoune - Oujda - Tanger-Tétouan-Al Hoceïma - Casablanca-Mohammedia - Marrakech-Safi - Rabat-Salé-Kénitra - International - Fès - Meknès - Settat

2016-02-19

Contact our recruitment agency in Morocco

Customer Support Manager- $2250/month

CROSSOVER

We recruit a  Customer Support Manager. Come work with the top 1% of global talent to manage the delivery of WOW Support to our customers for 25+ software products.  We offer a fast-paced environment where inventiveness and entrepreneurial drive are rewarded. We’re also one of the few IT companies offering high-paying, 100% remote, work-from-home positions. You never have to fight traffic to office again. What do we need from you? We’re looking for Customer Support Managers (CSMs) and Technical Customer Support Managers (TCSMs) to manage our Support teams.  We want bright, motivated people who are passionate about delivering outstanding customer service to manage our teams.   Each team has a CSM and a TCSM.  These managers work together to manage the overall team and the support experience we deliver to our customers. CSMs manage the Level 1 support agents who focus more on customer experience, communication and resolving lesser technical issues. TCSMs manage the Level 2 agents who focus on solving the escalated (and more technically challenging) support issues and working with our development team on software bug/ defect resolution. Compensation: $13.5/hour. What we need to see in your background: We are looking for CSM and TCSM candidates who have skills and experience in the following areas: Customer...

Morocco : Agadir - Laâyoune - Oujda - Tanger-Tétouan-Al Hoceïma - Casablanca-Mohammedia - Marrakech-Safi - Rabat-Salé-Kénitra - International - Fès - Meknès - Settat

2016-03-14

Contact our recruitment agency in Morocco

Level 1 Support Agent- $1500/month

CROSSOVER

We recruit a  Level 1 Support Agent. Are you an excellent communicator with solid computer skills?  Do you have strong relationship-building skills, an energy and passion for helping others, and an inclination to seek innovative and/or unconventional solutions to problems? If you are driven by customer success, enjoy interacting with customers, and love helping people, then this is the job for you. Versata is an international enterprise software company that provides enterprise software solutions that deliver business results, performance, and scalability while dramatically reducing IT spending. Versata is a rapidly growing company fueled through an aggressive acquisition strategy. The company’s explosive growth and ambitious business goals require a Level 1 Support Agent capable of navigating a complex, highly dynamic, and fast-paced environment. We’re also one of the few legitimate companies offering high-paying jobs that are 100% remote, work from home.  Job Description: Versata Support provides software support services to customers who use our 25+ software products and our Level 1 support agents are the face of the company to our customers; We are looking for Level 1 Support Agents who are passionate about helping customers and, if this appeals to you, then you should strongly consider this position....

Morocco : Agadir - Laâyoune - Oujda - Tanger-Tétouan-Al Hoceïma - Casablanca-Mohammedia - Marrakech-Safi - Rabat-Salé-Kénitra - International - Fès - Meknès - Settat

2016-02-02

Contact our recruitment agency in Morocco

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