Candidates, find your future job among 49.485 open positions

Call Center Team Leader (Intérim- Casablanca)

ADECCO

We're hiring for our client (a multinational company) based in Casablanca a Call Center Team Leader The main duties are as stated below:- Quality Monitoring & Training Plan alignment- Provide direction and guidance to guarantee the consistent achievement of key performance metrics.- Achieve, measure, report, and communicate metric goal attainment to all stakeholders.- Ensure timely communication & execution of outbound campaigns & KPIs Follow up.- Consistently achieve goals for the number of call monitoring per week & Prepare monthly quizzes.- Coach, mentor and develop agent team for skills expansion and promotional opportunities.- Perform other reporting duties as assigned.

Morocco : Casablanca-Mohammedia

2022-12-04

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Sales Manager, Marrakech

SHELLBOXES

We are recruiting for a Sales Manager, Marrakech at SHELLBOXES SHELLBOXES is hiring a full-time Sales Manager. This position reports directly to the Head of Business Development and Head of Sales.  About Us SHELLBOXES is a leader in the cybersecurity and blockchain industry. SHELLBOXES have been trusted by multiple Major Businesses in the Crypto Industry to maintain and provide for their Security. We provide blockchain security and development services, ranging from smart contracts development to Smart contracts and Dapps security audits. At SHELLBOXES, we judge ourselves by the values we display through our everyday actions. We are committed to living out our core values, which are:  1.    Integrity- We hold ourselves to the highest standards of behavior. 2.    Total Ownership- We are responsible for everything that affects our mission's success, right down to the weather. 3.    Teamwork- We play for each other. 4.    Drive- We value hard work because this is not just a job, it's a mission. About You As the one that will manage the sales team, you will act as the face of the SHELLBOXES. Sales Manager are our senior-level pipeline builders and strategy makers and sales staff. *Day-to-day activities will include: *-    Research sectors to identify promising Leads -    Build pipelines-    Schedule...

Morocco : Marrakech-Safi

2022-11-12

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Team Leader Expérimenté en Télévente

LYCAMOBILE

Nous recrutons un Team leader expérimenté en télévente afin d’encadrer une équipe de télévendeurs B2C Missions: Gestion et administration de l’activité   Suivre les indicateurs de production, Planifier, organiser et piloter l’activité de l'équipe, Déterminer les objectifs individuels des membres de l'équipe. Encadrement et animation d’équipe   Assurer au quotidien un management de proximité, Prévenir et réguler les conflits et comportements difficiles au niveau des membres de l'équipe, Organiser et animer des réunions, Gérer les compétences de l'équipe et les faire évoluer. Management de l’activité   Maintenir et développer le niveau de connaissance sur son/ses activité(s), Assister son équipe dans la gestion des contacts difficiles, Animer des formations ponctuelles. Qualité de service Contrôler, évaluer les performances de son équipe, Analyser et interpréter les résultats statistiques, Réaliser des comptes rendus. Nous vous offrons: Un salaire net intéressant, Des primes attractives, Contrat CDD, convertible en CDI, Des conditions de travail agréables et de réelles perspectives d'apprentissage, de développement et d'évolution, Un jeune environnement, dynamique, international & multiculturel, CNSS + Mutuelle (entièrement prise en charge par l'employeur avec une prise de 90% de vos frais santé).

Morocco : Casablanca-Mohammedia

2023-01-22

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Maintenance Engineer (Tinting Machines)- Casablanca

JOTUN MAROC

Summary of the role  : Install and maintain the multicolor tinting machines within an assigned geographical area or to assigned customers by performing periodical visits and solving all technical problems related to multicolor machine to ensure that products are accurately tinted through the retail network. Responsibilities: Set regular maintenance schedules for existing machines in the assigned area by conducting maintenance in accordance with the plan, solve technical issues related to MC equipment to ensure that all machines are running properly to minimize colour complains Support the expansion of the retail network in assigned area in coordination with Multicolor manager by providing installation, training and troubleshooting to ensure growth of the retail network Support marketing activities related to Multicolor by updating databases and prices in assigned area/for assigned customers Advise customers by providing the necessary technical assistance related to Multicolor machines to support the Sales team and exceed customer expectations. Commit to Maintenance Plan, database and prices distribution and assist in revamping current dealers to concept shops. Follow up on customer complaints regarding tinted colors accuracy and investigates to identify the root cause. Perform product, colours and colorant...

Morocco : Casablanca-Mohammedia

2023-07-18

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EHS Engineer

CNGR

We are looking for an  EHS Engineer. Missions: Understand the local safety policies, laws, regulations and standards of Morocco, strictly implement the rules and regulations, and participate in the company's safety management and safety technology Responsible for organizing the investigation, statistics and reporting of safety accidents within the company, organizing and participating in the investigation, analysis and handling of safety accidents Guide and supervise the staff's safety education at the factory level, workshop level and team level, the staff's job safety knowledge training, the management of special operation personnel, the management of external construction personnel, the safety education and assessment of interns. Guide and supervise inspection team safety activities Organize safety inspection, assist and urge relevant departments to formulate preventive measures for hidden dangers detected, and urge the implementation of the unit's safety production rectification measures Participate in the development of the company's safety management system, participate in the preparation of safety emergency plans and on-site emergency disposal plans, and organize various emergency drills in the responsible area Correct illegal operations, in case of emergency endangering production safety, have the...

Morocco : Settat

2024-02-16

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Technical Support Executive

JOTUN MAROC

SUMMARY OF THE ROLE In this role, you will supervise the ongoing painting works of projects to ensure right product and correct usage of the finished coating to achieve the performance as recommended in Jotun's technical data sheets and method of statement. You will be responsible for Master Painter program which qualifies painters to be professional ones. This position will be reporting to Decorative Sales & Marketing Manager. Responsibilities: Supervise and advise applicators on the proper application of paints to ensure painting work is carried out according to specifications and procedures. Supervise on-site assessment, inspection, and reporting on painting activities to ensure that painting jobs are carried out according to specifications and procedures. Ensure onsite testing according to specifications to ensure the quality of achieved requirements. Liaise with Sales Executives on product deliveries and other matters, which require the service of site supervision to ensure the right amount of product available before painting. Ensure proper painting application at the site, advise concerned project management about shortfalls in application procedures, and ensure that applicators follow specified painting procedures. Monitor consumption levels of paints at the site and inform Sales Executives of...

Morocco : Casablanca-Mohammedia

2024-02-02

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Team Leader/Team Manager For NOC Support- Remote Freelance Job

AFRICASHORE

We are looking for 5 Team Leaders/Team Managers For NOC Support to work remotely as Freelancers for our client, an international software company.   The Technical Back Office is responsible for providing advanced technical support, monitoring network infrastructure, and engaging in software engineering activities related to Level 3 support and Change Request programming. This role ensures the smooth operation of network services, resolves complex technical issues, and contributes to the development and enhancement of software systems in a dynamic IT environment.   Mission: Ensure Service Availability and Performance: Provide Level 3 support for escalated technical problems to ensure maximum service availability and performance of computer and telecommunication networks and systems to meet business needs and minimize downtime. Monitor Systems: Continuously monitor computer systems using various tools to identify hardware, software, and environmental issues. Conduct root cause analysis (RCA) when problems are detected. Troubleshoot Problems: Triage and troubleshoot issues within defined areas, following standard operating procedures (SOP). Coordinate with third-party vendors, customer contacts, or other IT teams for comprehensive solutions. Track Issues: Carefully track and document all defects and...

Morocco : Agadir - Béni Mellal-Khénifra - Casablanca-Mohammedia - Dakhla - Errachidia - Fès - Guelmim - Laâyoune - Marrakech-Safi - Meknès - Oujda - Rabat-Salé-Kénitra - Settat - Tanger-Tétouan-Al Hoceïma - International

2023-12-05

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Business Consultant Analyst Position- Tunisia

DEKRA SERVICES

Our client, an international operator of telecommunications and one of the world leaders, is recruiting as part of the development of its activities in Tunisia, his Business Consultant Analyst Position Missions: Analyze the trend and features of global & regional telecommunication industry technology & markets development, analyze and understand customers’ challenges in network & market development Formulate recommendations and solutions with attention to customer’s wishes capabilities and limitations forming detailed reports Analyze customer pain points and identify requirements from multiple dimensions such as services and networks Understand customers’ challenges in network & marketing sides, provide on-site customized consultation service for marketing & Network development, communicate with the targeted top decision-makers (CEO/CTO/CMO), and promote the marketing / network solutions Move easily between big pictures thinking and managing relevant data                                                   Build trust with teams and stakeholders through open and honest conversation.  

Morocco : International

2023-10-27

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Team Leader Germanophone / Anglophone H/F

LYCAMOBILE

Pour accompagner la montée en charge sur notre site de Casablanca, nous cherchons un  Team Leader Germanophone/ Anglophone (centre d'appels) H/F. Missions:- Assure la direction et la conduite de son équipe pour gérer les appels téléphoniques dans le respect des spécifications communiquées;- Assure l'atteinte des objectifs quantitatifs et qualitatifs qui lui sont impartis;- Motive l'équipe et crée un environnement positif (stratégie de succès);- Informe les téléopérateurs de toutes les instructions nécessaires à l'activité et transmet aux Responsables des Opérations toutes les informations clients provenant des appels;- Assure le reporting quotidien de l'activité de son équipe auprès des Responsables des Opérations;- Assure le suivi administratif de son équipe (horaire, congés...).

Morocco : Casablanca-Mohammedia

2023-03-21

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Event Manager H/F- Casablanca

GROUPE TECTRA

TECTRA Groupe recrute pour son client, leader dans son domaine d'activité, un/e Event Manager. Les missions principales sont:- Le management de l'espace des jeux- La préparation des Team buildings- La supervision des animateurs- L'animation des réseaux sociaux

Morocco : Casablanca-Mohammedia

2023-02-05

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