Salesforce Architect- EMEA
MESSAGEBIRD
The Role MessageBird is a CPaaS (Communications Platform as a Service) company that enables businesses to communicate with their customers via SMS, voice, chat, and more. Our platform is trusted by thousands of businesses across the world to send and receive messages, automate workflows, and improve customer engagement. We are now seeking a Salesforce Architect to join our team and help us scale up our operations. As Salesforce Architect at MessageBird, you will take ownership of our Salesforce instance, ensuring its optimal performance and scalability to meet the demands of our rapidly expanding CPaaS business. Collaborating closely with our sales, marketing, and customer success teams, you will configure and customize Salesforce to align with their unique requirements and support our overarching business objectives. What You'll Do Lead the implementation and development of the MessageBird SFDC instance, encompassing both sales and service cloud functionalities. Manage user access, security, and permissions within Salesforce to maintain data integrity and compliance. Design and maintain custom fields, objects, and page layouts to enhance user experience and streamline workflows. Develop and maintain custom reports, dashboards, and analytics to provide actionable insights and facilitate data-driven...
Rwanda : International
2023-12-09
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