Loyalty and Rewards Program Specialist
SAND TECHNOLOGIES
ABOUT THE ROLE As the Loyalty and Rewards Programme Specialist, you will be responsible for creating and implementing a world-class rewards and loyalty programme for the ALX community. Your strategic approach will drive continuous engagement, revenue generation, and high-performance motivation, using data insights to measure participants' career progress. In this role, you must demonstrate the unique ability to balance the art of programme design with the science of data analysis in order to drive maximum engagement that taps into customer lifetime value through data-led insights. You will work across the organization's value chain, collaborating with different business units to achieve their strategic objectives. Additionally, managing the day-to-day operations, overseeing team projects, campaigns, and reporting will be part of your accountability. More specifically your role will include: Strategy and Design: Develop and execute a comprehensive strategy for the loyalty and rewards programme, aligning it with the organization's goals and values. Design innovative initiatives and incentives to drive engagement and achieve desired outcomes. Partnerships and Alliances: Cultivate and manage relationships with rewards partners, merchants, and loyalty management system providers. Negotiate and establish...
Rwanda : International
2024-05-20
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