Bilingual Customer Service Representative
CLAREMONT INC
About the company: Claremont INC is a specialised placement agency that focusses on the identification and integration of highly talented bilingual individuals. We hire high-quality multilingual professionals capable of delivering exceptional customer service within various international companies. We are currently seeking several dedicated bilingual Customer Service Representatives to join our team. Position: Customer Service Specialist As a Bilingual Customer Service Representative placed by Claremont INC, you will play a crucial role within our client's customer support team, responsible for providing exceptional assistance and support to their diverse customer base. Your role is essential to ensuring a positive customer experience, resolving enquiries, and maintaining the high service standards for which our client is known. Key Responsibilities: Conduct effective communication in both English and French, both in written and verbal forms, to meet customer needs and resolve issues. Excellent proficiency in English is required for this role. Address customer enquiries, including product information, order status, account enquiries, billing, and general support requests. Provide clear, accurate, and courteous information to customers while maintaining a professional and empathetic tone. Utilise...
Rwanda : Western Province
2023-12-29
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