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Call Center Trainer

As part of customer contractual requirements and compliance with Majorel internal procedures, the Trainer: Leads the initial training sessions Supports new releases as well as people identified in difficulty Ensures administrative control of training Designs training modules / quizzes Ensures that the quality of service provided by the activity under its responsibility is maintained In order to maintain and develop the skills of employees. MAIN RESPONSIBILITIES: Leads initial and continuing training sessions Leads training (trades, products, process, customer relations) for integration agents Evaluates and validates the skills (linguistic, technical, relational and behavioral) of integration agents before going into production Keeps abreast of updates on procedures, policies, products, offers or new products on a daily basis and communicates the content to the various teams. Support new releases as well as people identified in difficulty Provide field support after initial training Supervise employees who need to be upgraded through close / remote listening, regular analysis of service, personalized briefs, facilitation of workshops, continuing education, etc. Ensures the administrative control of training Ensures the evaluative reporting of trainees throughout the Initial Training (attendance sheets,...

Rwanda : Western Province

2021-06-25

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Manager, Supporting Teacher Achievement in Rwandan Schools (STARS)

INNOVATIONS FOR POVERTY ACTION

his is an exciting new role to be hired immediately! Innovations for Poverty Action (IPA) Rwanda, in partnership with the Georgetown University Initiative on Innovation, Development, and Evaluation (gui2de), is seeking a Manager to work with the Rwanda Ministry of Education (MINEDUC) to scale the Supporting Teacher Achievement in Rwandan Schools (STARS) project. STARS focuses on the transformative potential of aligning teacher management practices with learning aims for children’s education in Rwanda, which is one of the top performing countries in sub-Saharan Africa in terms of access to education. STARS will be implemented as one of the key projects under the Embedded Evidence Lab, which is housed within MINEDUC and jointly supported by IPA Rwanda and Georgetown University. This Lab draws on, and catalyzes investments in, the increasingly rich array of administrative datasets available within Rwanda's education system. It aims to support the development of data infrastructure, as well as capacity for both analysis and data-driven policymaking within MINEDUC and its affiliated agencies. As part of this initiative, Georgetown University and IPA are supporting the placement of embedded staff in the Rwanda Education Board (REB), the National Examination and School Inspection Authority (NESA), and the...

Rwanda : Western Province

2023-03-19

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ICT Teacher

OXBRIDGE INTERNATIONAL SCHOOL

A wonderful opportunity to discover the beauty of Central Asia and work in one of the most dynamic international schools of Tashkent, Uzbekistan. This position requires relocation! Instruct school students using various pedagogical methods. Prepare course objectives and outlines of study following curriculum guidelines and the requirements of the school. Assign lessons and assesses student progress, records results, and issues regular reports to administration. To coach, advice, counsel, support or otherwise help, encourage and motivate students to achieve success both inside and outside of the classroom. In support of the character development program, is to serve as a motivating role model and to provide instruction to assist the students in their development of strong moral and ethical values. Responsibilities Planning/teaching daily (class size up to 24 students) Use your own authentic teacher person to build strong relationships with students and engage students in deep learning Inform the students about the academic rules, regulations, policies and standards. Participate and attend in Faculty Meetings, Department Meetings and In-Service Days. Attendance is mandatory for School Professional Development Day. Attend Opening Day Ceremony, Graduation Day Ceremony, Concerts, Parent-Teacher Conferences, and...

Rwanda : Western Province

2022-03-04

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Project Facilitator

WORLD VISION

World Vision Rwanda seeks to hire 3 highly qualified, dedicated and experienced nationals for the position of Project Facilitator. The position will be based at Ishema cluster , Nyabiheke and Kiziba Refugee Camp reporting to the Project Coordinator (Profuturo UNHCR Project) Purpose of the position: Facilitate the implementation of ProFuturo project activities in the identified schools hosting refugee students and ensure they fully benefit. The job holder will contribute to achieving WVR’s Child Well-being through planning, monitoring and implementing project in line with applicable Technical Approaches and contents based on MINEDUC & REB standards in the promotion of ICT4E The major responsibilities include: % of time / Activity / End Results 50% Planning and Implementation Responsible for ProFuturo project planning and implementation in the targeted districts/clusters; Work collaboratively with education sector to achieve great impact. Integrate project activities with other sectors and with the district Education Sector Strategic Plan (ESSP)& Competency Based Curriculum (CBC); Meeting with the head teachers and/or the school responsible of the equipment to check the Project development and any possible incidence to ensure the safety of equipment. Participate in any meeting, which may be conducted by head...

Rwanda : Western Province

2021-06-14

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School Art Teacher

OXBRIDGE INTERNATIONAL SCHOOL

A wonderful opportunity to discover the beauty of Central Asia and work in one of the most dynamic international schools of Tashkent, Uzbekistan. This position requires relocation! Responsibilities Planning/teaching daily (class size 16-24 students) Use your own authentic teacher person to build strong relationships with students and engage students in deep learning Have a rich portfolio for every single student Maintain academic records, grades and lesson plans. Perform other duties as assigned by the Head of the School. Share the vision and culture of the school

Rwanda : Western Province

2022-03-25

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Early Childhood Care and Education Advisors (ECCE Advisors)- Remote

VSO

Role Overview VSO is the world’s leading international development organisation that works through volunteers to create a fair world for everyone. Working in 24 countries around the world, our unique role in international development is to place committed volunteers with carefully selected organisations where their skills can have the greatest impact. Our extraordinary volunteers live and work in some of the world’s poorest communities. Sharing their unique skills and experience to generate new ideas and new ways of doing things, helping the communities they work in lift themselves out of poverty. We’re not about delivering quick fixes, but instead we focus on long-lasting, sustainable change, that will impact generations to come. Join us and help us work towards our vision of a fair world for everyone. Role Overview The overall purpose is to technically support the implementation of inclusive learning through play by 3-6 year olds within early-childhood care and education provision.

Rwanda : Western Province

2022-02-20

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Managing Editor, Instructional Design

NEWGLOBE

Instructional Design The Instructional Design department produces the learning materials that are used in our schools across our communities. This department has team members based in multiple support offices, organized into teams that each work on a portfolio of projects. Driving student achievement through the development of rigorous content is the number one priority. One core tenet of the approach is less lecture (traditional among many schools in our markets) and more student practice. Consistent, rigorous opportunities to refine his or her skills are crucial to a child’s learning progression. The Instructional Design department structures all lessons, textbooks, and other materials to ensure this. About the Role The Instructional Design department at NewGlobe produces thousands of books and tens of thousands of teacher guides, running in 11 different programmes. This department has team members on three continents; this role is based out of our Kigali office. The department is in charge of creating all instructional materials, which mostly includes “teacher guides” (daily lessons delivered by e-reader), but also includes textbooks, assessments, and other materials. The goal is to develop materials that will help improve learning gains among millions of pupils. Up until now, most of our instructional...

Rwanda : International

2023-04-22

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Lecturer, Communications and Writing

PARTNERS IN HEALTH

Lecturer, Communication and Writing The University of Global Health Equity (UGHE) is on a mission to radically change the way health care is delivered around the world. UGHE is a new university based in Rwanda that is building the next generation of global health professionals—doctors, nurses, researchers, and public health and policy experts—into leaders and change makers who strive to deliver more equitable, quality health services for all. ROLE PROFILE: Title: Lecturer, Communication and Writing Department: Humanities and Social Sciences, School of Medicine Reports to: Head, Humanities and Social Sciences Location: Butaro, Burera District, Rwanda ROLE PURPOSE: The Lecturer in Communication and Writing will be responsible for developing and teaching English courses for the MBBS/MGHD (medical degree) and other UGHE programs, developing and leading the activities of the UGHE Communication and Writing Center, supporting the academic writing of students and staff, and supervising the training in the Kinyarwanda language for international students. The lecturer will be also be expected to act as a mentor for UGHE student. RESPONSIBILITIES: · Work in collaboration with the Head of Humanities and Social Sciences and with the Educational Development and Quality Center to determine content, lesson plans, and...

Rwanda : International

2023-07-15

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Bilingual Deaf Education Expert

WORLD VISION

Key Responsibilities: JOB OPPORTUNITY Bilingual Deaf Education Expert World Vision is a child-focused Christian humanitarian organization implementing development programmes in 30 Districts of Rwanda. Our interventions in the strategic period of 2021-2025 seek to reach 2 million of the most vulnerable children. This is done through programming in Resilience and Livelihoods, WASH and Health, Child Protection and Education. World Vision Rwanda seeks to hire a highly qualified, dedicated and experienced Rwandan national for the role of Bilingual Deaf Education Expert for the anticipated four-year Strengthening Pathways to Language, Literacy and Learning for Deaf Learners (SPLD) Activity in Rwanda. The Activity aims to improve literacy outcomes for all children by the end of Primary 3 (P3) by: improving parental and community support for deaf learners; strengthening teacher RSL fluency and bilingual (Rwandan Sign Language (RSL) to Kinyarwanda) deaf education pedagogy; and increasing youth engagement to support RSL learning and deaf learners. The Bilingual Deaf Education Expert will lead the design and implementation of teacher and community training programs in RSL deaf education. This position will work closely with the Monitoring and Evaluation team to conduct baseline and endline assessments, lead...

Rwanda : Western Province

2023-06-13

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Senior Dev Ops Consultant

BIZ4D

What we are looking for: We are looking for a Senior Cloud Engineer to join our team. You will design, shape, and maintain projects for a diverse range of businesses. Whether it’s working for big enterprises or for the latest tech startups, as independent teams or as integrated experts, you are going to drive change. our projects will give you a chance to learn and take on new challenges in a variety of environments. What you’ll do: Architect solutions for the cloud, focusing on the Well-Architected pillars (operational excellence, security, reliability, performance efficiency, and cost optimization) Advocate helping our clients make the most out of every project with us. You are passionate about customer satisfaction. Improve existing infrastructure, focussing strongly on automation. Collaborate with DevOps teams to create, improve and maintain infrastructure. What you’ll bring to us: Your profile: Previous experience in a DevOps-related, customer-facing role. Proven experience with software development lifecycle (SDLC) and agile methodologies. Hands-on experience with building and managing release systems, code merging and promotion, and CI/CD workflows and tools. Experience with automated build scripts used for release management across all environments. Bachelor’s degree, or equivalent experience, in...

Rwanda : International

2022-10-07

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