ICT Program Director
ERICSSON
About this opportunity The Information & Communication Technology (ICT) Program Director is responsible to drive large and sophisticated Professional Services engagements towards Ericsson’s customers. The candidate will also support the Key Account Manager (KAM) with extensive technical knowledge. By tackling both the Contract Fulfillment Responsible (CFR) and sometimes Customer Solution Responsible (CSR role), the ICT Program Director is the overall responsible for the Core team, especially for: The overall solution The overall cost estimation The delivery model (mix of on-shore, near-shore and off-shore resources) Once the deal is won, the ICT Program Director is the head of the delivery, from opportunity phase until the complete fulfilment of the contract, ensuring the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to customer happiness and Ericsson’s business objectives since these programs often have visible impact on the Business Unit and corporate results. In wider and sophisticated projects, ICT Director will be the program lead for a team of ICT Managers for project sub streams. What you will do Build a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily presence at customer site, becoming a sort...
South Africa : Western Cape
2022-07-11
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