Operations Manager
DISCOVERY LIMITED
About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. CRES | HOSPITLALITY SERVICES Job purpose Manage and oversee the main areas within Discovery CRES’s Hospitality Services team, namely:- Frontline team (Reception)- Lifestyle services (onsite and online retailers)- Soft services (cleaning, vending and plants contracts)- 2IC to Head of Hospitality Services (i.e. national scope)- Budgets- Health & Safety and Covid-19 Protocols- Communication/branding and signage Key responsibilities Frontline Team: • 1 Head Receptionist • 8 Receptionists Duties Monthly meetings with Head Receptionist Attend monthly team meetings Monitor team performance bi-annualy (KPI’s) Manage and submit bi-annual incentives for employees Co-ordinate...
South Africa : Western Cape
2022-03-21
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