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Service Centre Consultant

SOUTH AFRICAN NATIONAL ROADS AGENCY SOC LTD HEAD

We are recruiting a Service Centre Consultant to join the SANRAL Head Office of a multinational firm. Overview of position Actively engage with customers to provide a memorable experience. Respond to high volume customer requests, cope with fast paced and pressurized environment. Enter quotes and orders with a high level of accuracy. Assist the finance department when necessary to resolve billing issues. Provide product information, answer customer inquiries, and verify stock. Provide order status, tracking and invoices upon request. Update account details and changes in Salesforce and ERP systems. Collaborate with shipping, sales, marketing and finance to enhance customer experience. Educate customers on how to use the website and online account access for quick self-service options. Manage accounts by offering various service and sales solutions to assist customers: e.g. expedited ordering.

South Africa : Gauteng

2024-06-03

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Digital Trade Engagement Systems Specialist

PHILIP MORRIS INTERNATIONAL

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. As Digital Trade Engagement Executive, you have the great opportunity to work with a highly motivated team on transforming the way, we engage and do business with our trade partners. Reporting to the Capability Enablement Manager, you will mainly be looking after our Trade and Field Sales Force Tools, as well as OPEN Mobile, our Salesforce based, digital trade engagement solution. As a custodian and community manager of the OPEN Mobile platform, iSMS, FPT, and others, you will be responsible for executing user-facing activities, improvements, and system support or managing 3rd parties where applicable. You ensure the digital Trade and Field Sales Force engagement strategy is achieved by identifying capability gaps and opportunities in digitalizing and optimizing processes and implementing necessary capabilities. You will assist in analyzing capability requirements, specifications, facilitate testing...

South Africa : Western Cape

2024-03-18

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Solutions Consultant- Digital Experience

ADOBE

As a Solution Consultant, you will be a part of the customer-facing Solution Consulting team within our Digital Experience Business based in South Africa. Beyond specific opportunities in each role, you will also learn about the Adobe Cloud business and develop your network as you collaborate with teams across Adobe, including Sales, Marketing, Product, and Professional Services. What's a Solution Consultant to Adobe: An Adobe Solution Consultant enables the sales team in closing large scale digital marketing opportunities. Our team helps drive the sales process to a technical win by translating the technology into business value for the customer. Solution Consultants deliver value by identifying and understanding customer’s business requirements, showcasing solutions and use cases to solve customer requirements, mapping Adobe solutions that drive value and resolve customer requirements, and supporting customers in understanding and accelerating value. As a Solution Consultant, you will become an integral part of Solution Consulting function, supporting both internal initiative and client facing engagements. Key area of the role will be to support the Renewals team to help customers better understand the value of the solutions and run key adoption workshops. This will help to ensure we have a high...

South Africa : Western Cape

2021-07-17

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Risk Advisory – Cyber Risk- Cloud Security – Senior Consultant

DELOITTE

What impact will you make? Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realise your full potential. Job Description The main purpose of the job is to support the Engagement Manager in delivery of services remotely or at client premises on delegated engagements. Focus on the delivery of client engagements and shares knowledge and experience with others Ability to produce high quality deliverables and support junior team members. Specialised Technical Capabilities: Supports the Development and Implementation on of Cyber Risk Solutions: · Ability to develop and execute strategies, architectures, and roadmaps to provide client with need-based, value-adding, and cost-effective Cyber risk solutions o Ability to analyse the client’s cyber security infrastructures to enable targeted and data-driven enhancements o Keeps in mind the client’s business needs when developing assessment frameworks to ensure effective, targeted, and actionable analyses o Applies multiple security testing methodologies and techniques to assess client’s security infrastructures and identify / evaluate...

South Africa : Western Cape

2022-03-26

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Data Architect

BILLIGENCE

Who are we? Billigence is a boutique data analytics consultancy with global outreach & clientele, transforming the way organizations work with data. We leverage proven, cutting-edge technologies to design, tailor and implement advanced Business Intelligence solutions with high added value across a wide range of applications from process digitization through Cloud Data Warehousing, Visualization, Data Science, or Data Governance. Headquartered in Sydney, Australia with offices around the world, we help clients navigate difficult business conditions, remove inefficiencies, and enable scalable adoption of an analytics culture. About the role As a Data Architect specializing in CRM systems, Snowflake, and Matillion, Your expertise will be instrumental in advancing our mission to revolutionize how organizations leverage data for well-informed decision-making. What you'll be doing: Data Modeling: Lead the design and development of comprehensive data models that align with business objectives and support data-driven decision-making. Ensure data accuracy, consistency, and quality. CRM Integration: Demonstrate hands-on experience with CRM systems, understanding their nuances, and integrating them seamlessly into our data ecosystem. Snowflake Expertise Data Mapping Integration Solutions Documentation

South Africa : International

2023-12-22

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Business Analyst

DISCOVERY LIMITED

About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. About CRM We are a service focused team that has a drive to solve problems with urgency, and meet the needs of our clients to the best of our ability. We are looking for smart, energetic, experienced and dynamic achievers who take initiative and ownership, and who thrive on constant challenges and high-speed change to join us on this journey. If you have an entrepreneurial mind and appreciate calculated risks, then the Discovery environment will liberate you to realise your full potential. Key Purpose Understanding the technical requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against...

South Africa : Western Cape

2022-03-21

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Cyber Risk- Cloud- Manager

DELOITTE

Job Description The main purpose of the job is to deliver cyber cloud services to clients through their engagements. As the ideal candidate you will be responsible for the below services with specific focus on cloud technologies and consideration of the hybrid and on-prem solutions deployed at clients. Further, legacy systems within the clients’ environments may need to be integrated into new technologies and solutions. Understand client risks and gaps through a maturity assessment using industry frameworks and standards Assess cyber security policies and procedures to analyse compliance with regulatory requirements and evaluate overall operational efficiency, thereafter, provides clients with mitigating solutions Develop and execute strategies, architectures, and roadmaps to provide client with need-based, value-adding, and cost-effective Cyber risk solutions Support the Development and Implementation on of Cyber Risk Solutions Technical expertise with advisory at the core Identity and access management Cloud Data Protection Application Security Threat Management Cloud Resilience Network and Infrastructure Security Keep in mind the client’s business needs and overall IT strategy when developing assessment frameworks to ensure effective, targeted, and actionable analyses Apply multiple security testing...

South Africa : Western Cape

2023-12-08

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Consulting- Customer and Marketing- Digital Customer- Salesforce-

DELOITTE

Company Description Explore where your Salesforce career can take you Help tackle hard problems with your creative firepower, industry perspective, Salesforce experience and artful engineering. Deloitte is the largest private professional services network in the world. Every day, approximately 264,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters. About the Division Innovation, transformation and leadership occur in many ways. At Deloitte, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our client's compete. Businesses are transforming in many ways: M&A, digital, introduction of new technologies, organisational restructuring, new leaders, and regulatory changes. New and practical insights, driven by data and analytics, are required to drive organisational and people-related business transformation. Are you a game changer? Do you believe in adding advantage at every level in everything you do? You may be one of us. Deloitte Consulting is growing, with a focus on developing our already powerful teams across our Portfolio of...

South Africa : Western Cape

2022-03-12

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Risk Advisory – Cyber Strategy- Security Architect – Senior Manager

DELOITTE

Risk Advisory – Cyber Strategy- Security Architect – Senior Manager Magwa Cres, Waterval City, Midrand, 2090, South Africa Full-time Job Description The main purpose of the job is to support the Director in the delivery of services on delegated client engagement/ projects. Focus on the management and delivery of client engagements, as well as sales and practice development. Develop high-performing people and teams, leading and supporting them to make an impact that matters, and setting the direction to deliver exceptional client service. Specialised Technical Capabilities: Plans and Manages Cyber Solutions: · Ability to guide teams through the design and implementation of cyber solutions in chosen Cyber sub-offering/s that reduce vulnerability, strengthen cyber security posture / controls and optimize organizational efficiency o Combines industry knowledge and domain experience to help client identify, assess, and manage Cyber risk o Oversees teams in design, implementation, transformation and resilience of identity and access management solutions. o Proactively tailor’s implementation strategies to help ensure client’s environments are receptive to the impending change o Assess, Lead, define, design and implement end to-end modern on-premises and cloud based Cyber Solutions o Keeps...

South Africa : Western Cape

2022-03-26

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Vlocity/Salesforce Developer

SAVANT RECRUITMENT EXPERTS

Sector: Transformation & Change Location: International Type: Contract Ref: BBBH66483_1698658977 Salary: Negotiable My client, a leading Consultancy is looking for a Vlocity/Salesforce Developer specialising in Vlocity CPQ to work on a large, complex greenfield programme for their customer. The successful applicant will be responsible for the design, development and building of Salesforce CPQ, Hands on configuration experience as well as focus on understanding of requirements and design phases. You will be providing analysis, design, creating requirements and design documentation. Additionally, you will then work with the team on code and configuration.

South Africa : International

2024-01-15

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