Program & Operations Specialist
SAND TECHNOLOGIES
ABOUT THE ROLE In this role, your mission is to oversee the programmatic elements, events, and operations within your assigned learning program. As our Program & Operations Specialist you are joining us to help scale up product delivery and the number of participants we can serve by building robust operational systems and a powerful community. More specifically you will: Manage the program calendar including events related and expert session Build connections with mentors, speakers, experts and more. Community platform and moderation: Set up platforms and ensure participants are onboarded and know how to navigate the community platform, plus monitor their usage and support moderation e.g., Slack, Discord. Communications: Support communications with participants pre program, onboarding, and exiting or graduating from the program through community platform and email. Program support & queries : Ensure that there are processes, resources and tools to enable participants to thrive in the software engineering learning pathway, including interventions for those that may have fallen behind. Event experience design and adaptation Enhance systems and processes in collaboration with UX designers to improve the customer experience. Track Data, especially around milestone and program completion Feedback for...
South Sudan : International
2024-02-19
Contact our recruitment agency in South Sudan