Client Relationship Officer
FINCA IMPACT FINANCE
Job Summary Focuses on developing, managing and maintaining a high-quality savings and loan portfolio and on reaching the maximum portfolio caseload for his/her credit product.The CRO participates actively on arrears committees. The CRO provides, according to FINCA’s mission, financial services to lowest-income entrepreneurs, reaches out to potential clients and provides savings and loans to qualifying prospects. The CRO manages the savings and loan accounts by closely monitoring repayment behaviors and client’s socio-economic situation. The CRO maintains a high-quality savings and loan portfolio and manages its sound growth based on performance targets and detailed working plans. The CRO is responsible for overall management of his/her portfolio in between savings and loans. Essential Duties & Responsibilities Strategic Plan: Partner with Client Relationship Supervisor to develop weekly and monthly action plans with regard to client mobilization and individual performance goals. Market studies: Maintain a good knowledge of his/her assigned market area and understanding of clients’ needs and competing products. Research and develop new business opportunities within assigned geographical zone. Assist the marketing department in market research and impact studies upon request. Products/Services: Market all...
Zambia : Lusaka
2021-01-19
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