Retail Assistant
TOTALENERGIES
Job Description As a Retail Assistant, you will be responsible for the following activities: Assisting TM’s in the deployment and assessment of the Network profitability tools e.g. PNL and KE24, NCA, KE30, FBL3N/5N, MB52. Share statements of accounts & handle queries regarding statements – Trading, Guarantee Accounts, Card, POS, merchant lines with dealers & TMs (daily) including prospects. Proposing & coordinating actions for improving the profitability of all the stations by working with the Retail Manager and Network Development. Analyse, track and share weekly sales – white products, solar, airtime, electricity tokens, lubes and other retail products introduced. Maintenance and regular update of the station Master Data Files including letter and call reports. Help TM’s in tracking sales in their respective areas through the Sales /TM Monitoring Report aiming at sales improvement and target realisation. Handle and address retail walk in clients – prospects, dealers, queries, complaints. Monitoring and reporting competitor activities such as Competitor price surveys, Zera, Lubes survey and recommendation of price adjustments. Assisting the Training Manager with analysing Top Service scores (Top Service Grading Tool). Monthly reports consolidation for stations master data updating. Preparation of accounts...
Zimbabwe : Midlands
2021-10-18
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