Product Manager- Customer Service Suite
MESSAGEBIRD
EMEA- Remote (Full time) Transform the communications world! We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). What’s my job title? Product Manager (Customer Service Suite) Where in the world? You can work remotely from anywhere in the Netherlands, UK or India Working hours? For this role, you will operate within the Central European Time (CET) What language(s) are required? Fluency in English MessageBird is transforming the way businesses communicate with their customers, and at the core of the platform, you will find our applications that cater to our customer needs. This includes the customer service suite, marketing suite and the operations suite. As a Product Manager focussing on the Customer Service Suite, you will drive the vision, strategy, roadmap & execution of the customer service suite products like Inbox (agent workspace) and Chatbots (automation & deflection). You will work closely with other product owners (Channels, Connectors, Onboarding, etc …) to develop the next generation features that’ll deliver superior customer experiences. You will directly impact the revenue and gross profit of the company by helping grow the market share of the service suite products in multiple markets via various Go...
Zimbabwe : International
2023-10-13
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