Technical Back Office For NOC Support- Remote Freelance Job

AFRICASHORE

We are looking for 10 Technical Back Office For NOC Support to work remotely as Freelancer for our client, an international software company.   The Technical Back Office is responsible for providing advanced technical support, monitoring network infrastructure, and engaging in software engineering activities related to Level 3 support and Change Request programming. This role ensures the smooth operation of network services, resolves complex technical issues, and contributes to the development and enhancement of software systems in a dynamic IT environment.   Mission: Ensure Service Availability and Performance: Provide Level 3 support for escalated technical problems to ensure maximum service availability and performance of computer and telecommunication networks and systems to meet business needs and minimize downtime. Monitor Systems: Continuously monitor computer systems using various tools to identify hardware, software, and environmental issues. Conduct root cause analysis (RCA) when problems are detected. Troubleshoot Problems: Triage and troubleshoot issues within defined areas, following standard operating procedures (SOP). Coordinate with third-party vendors, customer contacts, or other IT teams for comprehensive solutions. Track Issues: Carefully track and document all defects and resolutions in...

Guinée : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2023-12-06

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JAVA JEE Developer (M/F)

AFRICASHORE

We are looking for JAVA JEE Developer profiles / CVs to pass on to our clients for their future recruitment campaigns.   Mission:   Good exposure to Core Java, MySQL server as DB. Maintain source code control of all application code, scripts, and database definition language. Design, Develop, Implement and/or Manage project. Responsible for development, focusing on designs, coding, testing, quality assurance of complex product features in a development team. Show initiative and drive topics to resolution in a high level of quality, speed, reliability and efficiency considering the essential non-functional requirements. Analyzing clients' requirements and produce technical proposals, solution specifications and design documents. Resolves complex issues within own area of expertise and supports others in resolving issues. Excellent knowledge of Objective C, Xcode, and/or development on any other flavor. Constantly improve own work methods to gain state-of-the-art agile software engineering skills. Enhance skills beyond own core functional focus and works on other tasks for the benefit of the team. Have advanced overall product and technical knowledge and share expertise within and across team and organization. Must have good verbal and written communication skills. Should be a quick learner with sound logical...

Guinée : Boké - Conakry - Faranah - Kankan - Kindia - Labé - Mamou - Nzérékoré - International

2024-08-31

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