Integrations Support Representative
WAVE
How you'll help us achieve it The integration team mission is to integrate all the Bill pay our users want as soon as possible in the apps (Customer, agent, business) and maintain them. In detail, we should keep payments as reliable/available as possible, make sure that our business accounts are funded, build a good relationship with our partners. We’re looking for someone based in Togo who is resourceful, determined, tenacious, diligent, excited about getting things done. You'll be responsible for handling our operations. Day to day role would include Assisting support team for bill pays and other integration products Treating claims from support Working on flexible hours, on weekends, evenings, and statutory holidays if required Working closely with BizDev and engineers Debugging, interpreting and analyzing Errors Escalating to engineers / Partners Contacting partners when we’re facing downtime Processing Telco invoices Writing daily notes about activities Owning action plan Doing forecast for our partners Following forecast with liquidity and finance team Doing collect to make sure are partners are paid weekly or monthly Managing a team of integration support representatives Inspiring and empowering all team mates under your responsibility Helping teammates / reports to perform to the best of their...
Togo : Lomé
2022-03-18
Contactez notre cabinet de recrutement au Togo