Professional Service Delivery Expert

SMG - SERVICE MANAGEMENT GROUP

SMG – Service Management Group is hiring a Professional Service Delivery Expert to join our team! SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining SaaS technology with hands-on professional services to help organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. By delivering insights across the enterprise and measuring experiences at every touchpoint, our differentiated partnership model helps clients change the way they do business. You will work directly with our clients, guiding and executing product expansions and integrations to strengthen their program. Using a variety of tools and processes across SMG’s product suite, you will provide solutions that best fit the client request and put forth our best-practice industry standards. These changes are essential to continuously improving insight into the customer and employee experience. We are then able to deliver the research-backed analysis that companies like Forrester have recognized. SMG embraces our collective differences as human beings. We celebrate diversity and create an inclusive work environment in which all employees experience belonging, have their unique needs respected and met, have...

Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé - International

2023-04-23

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