Office Coordinator (Scheduling)-Full Time Days/Evenings
MARY WASHINGTON HEALTHCARE
Job Summary: This position is accountable to obtain and verify all patient insurance and pre-authorization information, perform scheduling functions, and collect self-pay, co-pay, and patient deductibles. The incumbent in this position is accountable to perform a variety of clerical, reception, and other support functions that will ensure timely and effective day-to-day operations and communications throughout the Medical Imaging of Frederickburg (MIF) locations. This includes, but is not limited to, answering telephones, greeting patients, entering outpatient imaging orders, maintaining records, and monitoring flow. Essential Functions & Responsibilities: Greets all customers in a courteous and professional manner. Addresses customers’ needs efficiently, effectively, and confidentially. Provides excellent customer service and supports the facility annual customer service goals. Answers telephones courteously, professionally, and promptly. Screens and transfers telephone calls or takes messages as appropriate. Assists in the handling of various patient financial matters. Schedules tests as ordered by a physician or their through appropriate scheduling software. Maintains documentation necessary for compliance with state, federal and other regulatory agency requirements. Collects insurance cards and valid ID...
Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé
2022-12-04
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