Solution Consultant- Fully Remote
SMG - SERVICE MANAGEMENT GROUP
SMG – Service Management Group is hiring a Solution Consultant to join our team! Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now! SMG helps organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. Our unique software with a service (SwaS) model puts a dual focus on platform technology and professional services, making it easy for brands to activate insights based on customer, patient, and employee feedback. As a Solution Consultant at SMG, this is what you will do: Establish and maintain customer relations throughout the entire implementation lifecycle for new client and/or expansion launches Review contract, summarize deliverables, and highlight complexities or customizations Support clients in identifying CX success metrics, enabling them to measure ongoing value Design CX implementation plans and timelines, ensuring that all milestones remain on schedule and budget Develop solutions to customer complexities, including understanding the customer’s objective and business needs Refine onboarding approach to optimize speed to market and maximize value realization Maintain up-to-date knowledge of our best practices and solutions and be able to clearly articulate business...
Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé - International
2023-04-02
Contactez notre cabinet de recrutement au Togo
