Senior Customer Success Manager

GRAFANA LABS

Do you enjoy building relationships, solving challenges, and learning new technology? If you do, come join our Success team at Grafana Labs! The Customer Success team drives product adoption through a series of impactful engagements that enable our customers to maximize their business and technical value with Grafana. For a customer, the Grafana CSM is a partner who understands their business, goals and challenges, and provides specific recommendations to meet their business needs Customer Success Managers will align to a named portfolio of customers and are responsible for ensuring a healthy partnership by driving product adoption. You’ll do this by leveraging data and insights to engage with customers at specific points in their Grafana journey. Our CSMs manage the full life-cycle of our customer’s post-sales journey from onboarding to renewal, including regular cadence check-ins, business reviews, and any upsell opportunities. You need to understand the ecosystem of services that our customers use, and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus and the difference between logs, metrics and traces. What you'll be doing? Proactively manage a book of business to drive product adoption to ensure a...

Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé - International

2023-06-24

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Senior Partnerships Manager

LOKALISE

Who are we: Founded in 2017, Lokalise is a cloud-based translation management system that helps businesses streamline their localization processes. It provides a platform for managing translations of software, websites, mobile apps, and other digital content. Overall, Lokalise helps businesses improve their time-to-market, increase translation quality, and reduce costs associated with localization. We need you: We are looking for a Senior Partnerships Manager to join our  Partnerships team  and help develop and nurture strategic partnerships to drive growth and maximize business opportunities. Partnerships are an integral part of the Lokalise strategy. Currently, we’re maximizing the value of our partnerships and expanding the partner program. Together with our partners we’re delivering an end-to-end localization experience to customers, including apps, language services, and digital projects. As a Senior Partnerships Manager, You Will: Search for potential partners who would build apps for the Lokalise platform Manage relationships with existing integration partners (Intercom and Contentful, for example) to increase Lokalise adoption Help shape and execute the long-term Lokalise Apps strategy Collaborate internally with key stakeholders, including: Marketing – how can we better promote the Lokalise Apps...

Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé - International

2023-07-29

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Director of Revenue Marketing- Fully Remote

SMG - SERVICE MANAGEMENT GROUP

Are you a sharp, experienced marketer with a passion for generating demand and driving revenue? If so, we want you to join our team! As the  Director of Revenue Marketing,  you will be responsible for leading and executing our revenue generation initiatives. You will develop and execute campaigns that drive leads, nurture prospects, and drive pipeline growth. You will also measure, analyze, and report on campaign performance, and make data-driven decisions to optimize demand generation efforts. In addition to your strong technical skills, we are looking for someone with excellent leadership and team management skills. You should be able to lead cross-functional teams to achieve revenue goals. You should also be able to work independently and take ownership of your projects. Director of Revenue Marketing  leads and implements revenue generation initiatives at SMG. They are responsible for generating interest, leads, and opportunities for the sales team, with the goal of converting leads into paying customers. By driving customer acquisition and growth through effective and efficient marketing programs, they play a key role in ensuring that SMG is continuously growing and reaching its full potential. This is what you will be doing: Defining and executing the demand generation strategy and plans that align...

Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé - International

2023-05-30

Contactez notre cabinet de recrutement au Togo

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