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Group Director Communications and Advocacy

AMREF

Job purpose: Reporting to the group chief executive officer, the Group Director Communications and Advocacy will be responsible for developing and implementing Amref’s narrative and global communications strategy and also developing Amref’s advocacy agenda. He will serve as a global communications strategist helping to build and proactively advance our corporate brand, increase visibility and raise awareness of the organization. Primary responsibilities  : Communications: Lead the development and implementation of a global communication strategy with clear priorities to promote Africa’s health development issues globally. In collaboration with related HQ, Africa/Europe/North American offices, establish priorities and provide overall guidance and direction for the implementation of Amref’s global communication plans Advise and assist the Group CEO and Group Leadership Team on the global positioning of Amref Health Africa and its Subsidiaries, through effective communications, messaging, advocacy and brand management Lead all aspects of communications and branding of Amref’s thought leadership and visibility priorities, including developing a global editorial calendar and related messaging frameworks, communication toolkits and media engagement Work in collaboration with the International Fundraising Division...

Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé - International

2023-07-02

Contactez notre cabinet de recrutement au Togo

Senior Software Support Engineer

SMG - SERVICE MANAGEMENT GROUP

SMG – Service Management Group is hiring senior support agents! SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining SaaS technology with hands-on professional services to help organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. By delivering insights across the enterprise and measuring experiences at every touchpoint, our differentiated partnership model helps clients change the way they do business. Senior Support Agents resolve or triage more complex client-report issues pertaining to SMG applications and tools. They possess strong technical skills in several SMG products and have access to back-end tools for more advanced troubleshooting. While still client-facing, Senior Support agents will have significant interaction with technical peers throughout the company. This role is ideal for candidates with significant customer and software application support experience looking to advance their technical skills. This is what you will do: Handle escalated client requests through tickets and occasional calls, with a goal to escalate no more than 20% of tickets Reproduce complex client issues that can be on the software configuration level, application,...

Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé - International

2023-05-27

Contactez notre cabinet de recrutement au Togo

Senior Software Support Engineer

SMG - SERVICE MANAGEMENT GROUP

SMG – Service Management Group is hiring Senior Software Support Engineers! Senior Support Engineers resolve or triage more complex client-report issues pertaining to SMG applications and tools. They possess strong technical skills in several SMG products and have access to back-end tools for more advanced troubleshooting. While still client-facing, Senior Support agents will have significant interaction with technical peers throughout the company. This role is ideal for candidates with significant customer and software application support experience looking to advance their technical skills. This is what you will do: Handle escalated client requests through tickets and occasional calls, with a goal to escalate no more than 20% of tickets. Reproduce complex client issues that can be on the software configuration level, application, database, or code itself. Analyze logs and create DEBUG statements to determine application flow and failure points. Identify product defects, and/or gather needed data for engineering teams to resolve. Follow-up with clients on issues that require a dedicated troubleshooting or data collection session. Work with SMEs to gather knowledge for updating technical documentation in company’s knowledge base. Provide recommendations to engineering teams on how to deflect high-volume...

Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé - International

2023-07-31

Contactez notre cabinet de recrutement au Togo

Senior Software Support Engineer

SMG - SERVICE MANAGEMENT GROUP

SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining SaaS technology with hands-on professional services to help organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. By delivering insights across the enterprise and measuring experiences at every touchpoint, our differentiated partnership model helps clients change the way they do business. Senior Support Agents resolve or triage more complex client-report issues pertaining to SMG applications and tools. They possess strong technical skills in several SMG products and have access to back-end tools for more advanced troubleshooting. While still client-facing, Senior Support agents will have significant interaction with technical peers throughout the company. This role is ideal for candidates with significant customer and software application support experience looking to advance their technical skills. This is what you will do: Handle escalated client requests through tickets and occasional calls, with a goal to escalate no more than 20% of tickets Reproduce complex client issues that can be on the software configuration level, application, database, or code itself Analyze logs and create DEBUG statements to...

Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé - International

2023-04-24

Contactez notre cabinet de recrutement au Togo

Senior Software Support Engineer

SMG - SERVICE MANAGEMENT GROUP

Senior Software Support Engineer resolve or triage more complex client-report issues pertaining to SMG applications and tools. They possess strong technical skills in several SMG products and have access to back-end tools for more advanced troubleshooting. While still client-facing, Senior Support agents will have significant interaction with technical peers throughout the company. This role is ideal for candidates with significant customer and software application support experience looking to advance their technical skills. This is what you will do: Handle escalated client requests through tickets and occasional calls, with a goal to escalate no more than 20% of tickets. Reproduce complex client issues that can be on the software configuration level, application, database, or code itself. Analyze logs and create DEBUG statements to determine application flow and failure points. Identify product defects, and/or gather needed data for engineering teams to resolve. Follow-up with clients on issues that require a dedicated troubleshooting or data collection session. Work with SMEs to gather knowledge for updating technical documentation in company’s knowledge base. Provide recommendations to engineering teams on how to deflect high-volume issues, update tools to provide better data for analysis, and/or...

Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé - International

2023-07-11

Contactez notre cabinet de recrutement au Togo

Senior DevOps Engineer

EDGE DELTA

WHAT WE DO: At Edge Delta, we are introducing the world’s first edge observability platform which allows our customers to analyze their data as it’s created, where it’s created. Embracing the freedom to decouple where you analyze your data from where it’s stored, this unique take on DevOps, Security, and SRE lets you consume and analyze outputs (logs, metrics, events, traces, telemetry) at the source – how we’ve defined the edge. Our customers escape the constraints and architectural limitations of traditional centralized systems by utilizing our lightweight and ultra-fast agent, distributed architecture, and stream processing capabilities. Ultimately, Edge Delta provides the scalability that the market needs, without previous technical or financial limitations- unlocking limitless data analysis, faster intelligence, and automated anomaly detection. We have a fantastic team that is continually motivated by the reception seen in the market, but we are truly in hyper-growth mode and need even more fantastic tech talent! We need people like you on the team in order for us to continue being the category leader. WHAT YOU'LL DO: You will maintain and operate cloud infrastructure on AWS/Azure You will set up monitors and operational dashboards You will write build/package/release CI/CD pipelines You will help to...

Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé - International

2022-04-26

Contactez notre cabinet de recrutement au Togo

Senior Software Support Engineer- Fully Remote

SMG - SERVICE MANAGEMENT GROUP

SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining SaaS technology with hands-on professional services to help organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. By delivering insights across the enterprise and measuring experiences at every touchpoint, our differentiated partnership model helps clients change the way they do business. Senior Support Agents resolve or triage more complex client-report issues pertaining to SMG applications and tools. They possess strong technical skills in several SMG products and have access to back-end tools for more advanced troubleshooting. While still client-facing, Senior Support agents will have significant interaction with technical peers throughout the company. This role is ideal for candidates with significant customer and software application support experience looking to advance their technical skills. This is what you will do: Handle escalated client requests through tickets and occasional calls, with a goal to escalate no more than 20% of tickets. Reproduce complex client issues that can be on the software configuration level, application, database, or code itself. Analyze logs and create DEBUG statements...

Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé - International

2023-04-15

Contactez notre cabinet de recrutement au Togo

Director, Sales Development (EMEA)

EDGE DELTA

WHAT WE DO: At  Edge Delta, we are introducing the world’s first  edge observability platform  which allows our customers to analyze their data as it’s created, where it’s created. Embracing the freedom to decouple where you analyze your data from where it’s stored, this unique take on DevOps, Security, and SRE lets you consume and analyze outputs (logs, metrics, events, traces, telemetry) at the source – how we’ve defined the edge. Our customers escape the constraints and architectural limitations of traditional centralized systems by utilizing our lightweight and ultra-fast agent,  distributed architecture, and  stream processing  capabilities. Ultimately, Edge Delta provides the scalability that the market needs, without previous technical or financial limitations- unlocking  limitless data analysis,  faster intelligence, and  automated anomaly detection. We have a fantastic team that is continually motivated by the reception seen in the market, but we are truly in hyper-growth mode and need even more fantastic tech talent! We need people like you on the team in order for us to continue being the category leader. WHAT YOU'LL DO: As Edge Delta’s Director of Sales Development in EMEA, you are responsible for the management of overall inbound business development and outbound prospecting pipeline building...

Togo : Atakpamé - Dapaong - Kara - Lomé - Sokodé - International

2022-05-09

Contactez notre cabinet de recrutement au Togo

LEGAL AND REGULATORY COMPLIANCE- ACCRA

LAMA SERVICES

LAMA SERVICES, Cabinet spécialisé en management des ressources humaines, recherche pour le compte d’une Société Internationale, un homme ou une femme pour le poste intitulé: LEGAL AND REGULATORY COMPLIANCE Job type: Regional Number of Vacancies: One (1) Location: Headquarters, Accra Reports to: General Counsel KEY JOB ACCOUNTABILITIES & RESPONSIBILITIES: (1) Regulatory and Compliance Management Regulatory Stakeholder Engagement-Provide strategic legal guidance to the leadership team in engaging with regulatory stakeholders;-Be the organisation’s Lead advocate at hearings before relevant regulatory bodies;-Championing the organisation’s interest or position at various fora to safeguard Company’s interest;-Lead technical discussions on legal regulatory matters with relevant regulatory bodies;-Determine the necessity for and advise on the engagement of a third party expert to provide support/advice on a regulatory matter in question. Internal Compliance Framework-Support the GC to manage the Company’s internal compliance programme(s) incorporating a system of policies, procedures and tools to enhance compliance and help prevent and detect infractions;-Coordinate the review of internal policies and procedures to ensure ongoing compliance with changes in law and regulations-Coordinate with designated Divisional...

Togo : International

2020-09-08

Contactez notre cabinet de recrutement au Togo

Distribution Administration Manager

WAVE

How you'll help us achieve it We’re looking for a Distribution Administration Manager who’s resourceful and excited about getting things done. You'll be responsible for performing administrative functions for our Distribution team as we rapidly scale our business in Togo. Please note that the term Distribution refers to User Acquisition. In this role, you'll: Support the user growth office and distribution teams from our office in Togo Support user growth leads to ensure distributors are recruited and managed as per internal policy and procedures Be responsible for requesting, dispatching and tracking usage of distribution related supplies Be an administrative focal contact point for Interim firms, Wave and distributors for user growth. Possible tasks might include: Activating and deactivating distributors Verifying distributors’ attendance Sharing performance of distributors on a regular basis with their supervisors Calculating distributors’ due bonuses and preparing payment files on time Be the main point of contact with our interim firm partners who employ our hundreds of distributors Ensure distributors have up to date contracts and that they are paid on time Follow up on our interim firm partners’ invoices and bulk payment recharges Troubleshooting any technical issue distributors may face Helping with...

Togo : Lomé

2022-03-21

Contactez notre cabinet de recrutement au Togo

Offres d'emploi par métier

Nos offres d'emploi en Afrique

Tous les pays
Afrique du Sud
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Mali
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Niger
Nigeria
Ouganda
Rwanda
Sierra Leone
Soudan
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