Candidates, find your future job among 49.447 open positions

Associate Director – Sub-Saharan Africa

OXFORD INTERNATIONAL EDUCATION GROUP

Associate Director- Sub-Saharan Africa Working Schedule: 40 hours per week Salary: Competitive Bonus: Sales Incentive Plan Start Date: Asap Who we are: Oxford International Oxford International Education Group is a private education company committed to creating life-enhancing experiences for students worldwide. Since 1991, we have grown into a global force in international education, helping more than 50,000 students every year further their learning. We offer academic English courses at schools in the UK and North America and routes to Higher Education through partnerships with universities across the UK, Europe, and the United States. Today, more than 40 UK institutions use our technology suite. In recent years we have spearheaded digital innovation and growth through our Digital Institute, which delivers online and hybrid academic and vocational courses taught by accredited and experienced teachers. We are quality focused, with a strong desire to lead in our market sectors. We are dedicated, enthusiastic and like-minded, with a genuine interest in what we do. Our values are at the heart of our business and have been since we started 29 years ago – they are the secret of our success. Care, passion, creativity and integrity are qualities we look for in our staff and are as important as the knowledge,...

Chad : Abéché - Am Timan - Amdjarass - Ati - Bardaï - Biltine - Bol - Bongor - Doba - Fada - Faya-Largeau - Goz Beïda - Koumra - Laï - Mao - Massakory - Massenya - Mongo - Moundou - Moussoro - Ndjamena - Pala - Sarh - International

2022-12-04

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Traffic Controller- EMEA

5CA

Impact  The 5CA Traffic Controller keeps track of agent’s activities and business coverage, ensuring our clients have a steady, reliable service and our agents are provided with a workflow that guarantees successful productivity within established business metrics. The Traffic Controller will closely monitor tickets and e-mails while ensuring every agent is provided with assigned duties within their capabilities and skills. Responsibilities Coordinate staffing allocation and availability of Customer Service staff in order to achieve service level objectives Monitor site to ensure optimal staffing levels for every queue in Fresh desk and other platforms Run and analyze various reports and forecasting, proactively advising on bottlenecks and improvements Administer volume contingency action plans as deemed necessary and appropriate.

2022-08-29

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Developer Experience Engineer (Remote, EMEA & APAC)

GRAFANA LABS

We are looking for a Developer Experience Engineer to help Grafana Cloud customers be more productive through best-in-class educational resources and deployment tooling. Reporting to our Head of Self-Service, this role blurs the line between advocacy, engineering and documentation, and has a consistent focus on helping users solve problems using the Grafana Stack. In this role, you’ll chat with Grafana users all around the world, create highly technical guides/tutorials, write code to build tools/scripts/dashboards/etc — all while bringing your learnings back into our product development process. What you’ll be doing: Build end-to-end tutorials, quickstarts, and integrations to help users go from nothing to beautiful Grafana dashboards, across the entire Tempo-Loki-Prometheus stack Create, fix, and improve OSS tooling in the Grafana ecosystem through bugfixes, new features, and documentation Integrate existing DevOps/infrastructure tooling with the Grafana stack (e.g. Terraform, Flux, Argo, Helm, Jsonnet…) through bugfixes, new features, documentation, and quickstarts Write scripts, dashboard templates, alert templates, K8s manifests, Grafana Agent configuration and other bits around the edges to solve high-value customer problems From the above, create MVPs and POCs that will drive and shape future product...

2023-03-17

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German / English Gaming Support Agent- Remote

5CA

What will I do? As a player support agent, your duties will include but not be limited to: Handling customer support (e-mail and live chat – no phone calls) by doing things like Help players with account issues (compromised accounts, updates, etc.) Resolve issues regarding refunds, purchases not going through, etc. Assist players resolve technical problems with the game Answer gameplay inquiries and helping sort out gameplay issues Check updates & newly released content for the game you’re supporting Take assigned training modules to help you improve even further in your job Attend your weekly meeting with a team of 10-15 fellow agents and your manager In short, you will be responsible for helping players of this popular video game resolve their issues and continue enjoying the game that they love. And don't worry- You will start your first week(s) at 5CA going through training with your fellow new agents, to make sure you are prepared for the challenges ahead. And, of course, you will be paid as if you were already working, during your training. We offer: A position at a fast-growing company with ambitious A-level clients A casual, international environment where you’ll work with people from over 40 different nationalities Flexibility; working remotely means being able to work from anywhere in the world...

2022-09-19

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Portuguese / English Technical Support Agent

5CA

Customer support is changing for the better. 5CA is not your conventional customer service company. We have agents in all corners of the world with demonstrated knowledge of video games and technology. So, what makes the position different from other tech support positions? A few things: You’ll work 100% remotely from your own home and workspace You’ll be part of a diverse community of techies from all over the world You’ll get to deliver top-notch customer experiences to people in need You'll work with a team of top-notch techies from your Trainer to the Operations Manager You'll be privy to training opportunities prior to starting your new role and free courses to develop your skills You'll have an Operations Manager to help you with your work and a Team Lead to ensure you're comfortable and enjoying yourself As a Technical Support Agent, you'll troubleshoot customers' technical issues with their PC hardware and networking devices. You'll use a combination of email, live chat, social media, and/or phone calls to answer tickets and queries. Responsibilities Providing support for computer tech products, including CPU's and GPU's. Troubleshooting technical issues. Diagnosing and solving hardware or software problems. Supporting customers via Email and Phone. The Goal? You'll help 5CA continue to be one of...

2022-10-15

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Customer Experience Agent

COOPERSURGICAL

Title: Customer Experience Agent Description of tasks: Business Support: · Order Management: Manage and handle Sales Orders according to current processes. Secure adequate follow up on orders, all through the supply chain. · Complaint/SRO Management: Manage and handle complaints and return orders, according to current processes. Secure follow through and closure on open customer topics. · Business Support: Handle and manage various customer/distributor inquires. · Finance related tasks: Overdue invoices, credit/rebill actions to rebalance accounts. · Administrative: Sales Orders, SRO, Sample, Freight tracking and discount tracking. Bi-weekly updates to the team and monthly Report. · Active part of the complete EMEA CS group. Backup for all CSR´s in peaks and unknown situations. · Ad hoc tasks: Delegated by Customer Service Director. Back-up for: Business Supporters in CS EMEA. Substitute: Business Supporters in CS EMEA. Responsibility/authority: Solve above tasks, timely and according to current procedures and instructions. Staff responsibility: No

2023-02-18

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Candidates, find your future job among 49.447 open positions

Associate Director – Sub-Saharan Africa

Traffic Controller- EMEA

Developer Experience Engineer (Remote, EMEA & APAC)

German / English Gaming Support Agent- Remote

Portuguese / English Technical Support Agent

Customer Experience Agent

Job vacancies by specialty

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