(Senior) Technical Writer (Remote, EMEA)

GRAFANA LABS

We are looking for a Technical Writer to produce high-quality documentation and guides for Grafana Labs. You will collaborate with the engineers, product managers, and the Grafana writing team to produce a variety of tailored content to ensure our products are easy to learn and rapidly adopted. Just so you know, at Grafana, we don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do Responsibilities Work closely with the senior technical writer, product manager, and internal stakeholders to obtain an in-depth understanding of the product and the documentation requirements. Plan, research, develop, and write high-quality content tailored to Grafana customers.  Interview developers and engineers to gain knowledge and understanding of the software you write about and the larger systems and context in which it is useful. Write content for beginners, such as examples and getting started guides. Work with the documentation manager and other technical writers to continuously improve the existing documentation and docs site; to produce content with a consistent voice, feel, and organization;...

Chad : Abéché - Am Timan - Amdjarass - Ati - Bardaï - Biltine - Bol - Bongor - Doba - Fada - Faya-Largeau - Goz Beïda - Koumra - Laï - Mao - Massakory - Massenya - Mongo - Moundou - Moussoro - Ndjamena - Pala - Sarh - International

2023-05-13

Contact our recruitment agency in Chad

Community Support Engineer- Grafana Open Source- (Remote, EMEA)

GRAFANA LABS

The Opportunity We are looking for a community support enginee r to work on supporting the open source community for Grafana. The person in this role will be on the front line interacting with our community every day: answering their questions, diagnosing their issues, or directing questions to a team member who can help. This is a relatively new role in the team and you would be the forth support engineer to work with open source Grafana and its community. GitHub is at the heart of our open source work and the support engineer will work closely with the Grafana engineering teams to improve our response times, flesh out bug reports from our community and carry out investigations. You will also be working with engineers to improve the tooling and working together with our technical writers to improve the documentation. This is also a great opportunity to become a software engineer, solutions engineer, or technical writer and learn on the job. You will become experienced at using Git, GitHub and at interacting with the open source community. It would be a natural progression to go from diagnosing and investigating issues to implementing bug fixes and small features. In this role, you will have the opportunity to shadow experienced engineers and get help from them.  

Chad : Abéché - Am Timan - Amdjarass - Ati - Bardaï - Biltine - Bol - Bongor - Doba - Fada - Faya-Largeau - Goz Beïda - Koumra - Laï - Mao - Massakory - Massenya - Mongo - Moundou - Moussoro - Ndjamena - Pala - Sarh - International

2022-10-21

Contact our recruitment agency in Chad

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