Partner Operations Specialist
BOLT
We are looking for a Partner Operations Specialist to help us build our Bolt Food partner operations efforts in Accra. You’ll be responsible for onboarding new partners (restaurant & grocery), discovering and driving performance improvements across the Operations organization and beyond. It’s an exciting once-in-a-lifetime opportunity as you would work with smart people from HQ and local markets, have global impact, come up with scalable solutions to operational problems, and see results of your work each day. Support all Bolt's Food Delivery operations in the city. Review key operational metrics- Availability rate, rejected orders, cooking time, average ratings, delayed orders- these and other metrics define success of our marketplace business. You will be looking for ways to improve these metrics. Onboard new restaurants on Bolt Food platform- Upload menus, photos, prices, organise menu photo-shooting, ship our tablet to the restaurant, train restaurant staff how to use Bolt Food app. Restaurants Requests Resolutions- Deploy the best-in-class reports and different communications channels to manage our long-tail restaurants. Some of their requests are, but not limited to, menu changes, menu editions, operational and connectivity issues. Analyse data – You will monitor our engagement, quality and...
Ghana : Western
2022-06-12
Contact our recruitment agency in Ghana