Duty Manager

PRIME LABOUR CONSULT LIMITED

Job Purpose Responsible for the day-to-day safe and efficient operation while ensuring customer service standards and contractual services are met and managing all aspects of the Operation, ensuring that a full Catering and Logistics program is in place to best serve airlines. Be responsible to take charge of any problem occurring before the take-off (such as taking orders at the last minute, changing meals for allergies or religious reasons from customers) and controlling the right amount of food reserved and received, by interacting with co-workers and with the flight crew by making the chief cabin sign a receipt in order to part from his responsibility after the take-off. Key Responsibilities Effectively manages staff time to reduce dependence on overtime. Develops and maintains good relations with customers and airport authorities. Find solutions to conflicts and irregularities. To maintain an optimum and exceptional level of customer care service To welcome and respond to all guest feedback in a timely and professional manner through direct communication and social media channels, ensuring all feedback is recorded and communicated effectively. Develops and implements a Logistic, Catering and Storage Solutions for the Domestic, Regional and International Operation....

Ghana : Greater Accra

2016-08-25

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Senior Logistics and Supply Chain Officer

GLOBAL SKY LIMITED

Include: •   Strategically planning and managing logistics, warehouse, transportation and customer services •   Directing, optimizing and coordinating full order cycle •   Liaising and negotiating with suppliers, manufacturers, retailers and consumers Job brief •   We are looking for a reliable logistics manager to be responsible for the overall supply chain management. He/She will organise and monitor the storage and distribution of goods. •   The goal is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction. Responsibilities •   Strategically plan and manage logistics, warehouse, transportation and customer services •   Direct, optimize and coordinate full order cycle •   Liaise and negotiate with suppliers, manufacturers, retailers and consumers •   Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency •   Arrange warehouse, catalog goods, plan routes and process shipments •   Resolve any arising problems or complaints •   Supervise, coach and train warehouse workforce •   Meet cost, productivity, accuracy and timeliness targets •   Maintain metrics and analyze data to assess performance and implement improvements Requirements •   Proven working experience as a logistics manager •   Record of...

Ghana : Northern

2017-03-14

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