Hotel Manager
RELIANCE PERSONNEL SERVICES
We are seeking a highly skilled and experienced Hotel Manager to oversee the day-to-day operations of our hotel located in Spintex. The ideal candidate will be responsible for ensuring the smooth running of all hotel departments, maintaining high levels of customer satisfaction, and achieving financial targets. Operations Management: Oversee the daily operations of all hotel departments including front desk, housekeeping, food and beverage, maintenance, and administration Develop and implement operational policies and procedures to ensure efficiency and effectiveness Monitor and maintain quality standards for guest services and facilities. Staff Management: Recruit, train, and supervise hotel staff members Schedule staff shifts and manage payroll expenses Conduct regular performance evaluations and provide feedback to employees. Customer Service: Ensure high levels of customer satisfaction by addressing guest complaints and concerns promptly and effectively Implement strategies to enhance the guest experience and exceed customer expectations. Sales and Marketing: Develop and implement sales and marketing plans to attract guests and increase hotel revenue Establish and maintain relationships with corporate clients, travel agencies, and other potential business partners Monitor market trends and competitor...
Ghana : Greater Accra
2024-07-19
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