Customer Service Agent
INSTA HR
Insta HR is a union of a collective of Canadian companies, all of which operate in the fields of customer service and information technology. Having all experienced the negative effects of labour shortages in a similar way, we have set out to fulfill our ambitions by opening offices around the world, notably in places where skilled labour is available in large quantities. Currently experiencing strong growth and a constant desire to perform, our human resources needs are evolving rapidly. Therefore, we are looking for a Customer Service Agent who can join our diversified team of talents to contribute to this new development. Please note that full training will be provided to the selected candidate. Main responsibilities: Receive and process customer inquiries (via phone and email); Optimize communication and relationships with various stakeholders; Report, follow up, document and take action to resolve all ongoing issues until they are resolved; Inform customers on products and services offered; Perform data entry; Perform any other duties as assigned by the immediate supervisor or related to the position.
Kenya : Nairobi
2023-04-17
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