Manager, IT Applications
STANBIC BANK KENYA
Job Purpose To provide leadership and direction for the Applications Support unit and ensure the effective and efficient delivery of system changes, support, quality assurance, risk management and disaster recovery for all critical applications. To supervise, coordinate and evaluate the work of Applications Support staff. To collaborate with vendors and business stakeholders to ensure the unit's delivery aligns with the bank's strategy. K ey Responsibilities Establish and implement goals, metrics, objectives, policies and procedures for assigned programs in accordance with policy. Monitor and adjust service and staffing levels as needed. Configuration, patches, update and upgrade management of the Core Banking system (Particularly Temenos T24 core baking). Functional support of the Core Banking system and interdependent interfaces Supervise and coordinate the work of Applications Support staff. Delegate and oversee work activities, projects and programs. Evaluate and improve work products, methods and procedures. Resolve problems with staff as they arise. Establish and apply system changes in accordance with governance through automation, process change, management solutions and training. Develops risk management procedures, business continuance scenarios, contingency and disaster recovery plans for...
Kenya : Western
2023-11-14
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