Digital & E-Channels Support Officer
CO-OPERATIVE BANK OF KENYA
Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment? The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking for new horizons. To support business growth, the Bank is looking for a talented and highly motivated individual to be part of our ICT team supporting digital & e-channels. Reporting to the Manager – Digital Channels, the person will be responsible for the day-to-day support and management of the digital channels and related systems. This includes mobile banking, internet banking, SFI, SMS gateway, credit score, integrations to 3rd parties for SACCOs, mobile money, bill payments, and roll-out of projects relating to the Channels. In addition, he/she is expected to cut across, learn and provide collaboration support for all other systems managed by the unit. The Role The successful jobholder will be expected to: Ensure that all the digital and e-channels systems are properly managed and deliver business results and delightful customer experience. Provide solutions to all system-related problems or failures. Participate and carry out system implementation, rollouts, and upgrades and ensure maintenance of the required system configuration, parameterization, and change control...
Kenya : Western
2023-01-08
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