Liberia Call Center Agent
GIVEDIRECTLY
Organization Background: GiveDirectly is driving a re-evaluation of the assumptions underlying international philanthropy with a provocative model: we deliver donations directly to the extreme poor and let them decide what to do with them. This approach builds on two converging trends: the rapid spread of electronic last-mile payments solutions in the emerging markets, and the large body of experimental evidence showing that direct transfers are as or more cost-effective at reducing poverty than more traditional, top-down approaches. GiveDirectly’s field operations utilize state-of-the-art technology and business processes to deliver transfers securely, efficiently, and transparently. Our unorthodox approach – allowing the poor, and not the donor, to choose where they invest – has prompted debate in the popular press and among policy makers. GiveDirectly has been featured on NPR’s This American Life , and in Foreign Affairs , The Economist , and The New York Times . It was named one of the Top 10 Most Innovative Companies in Finance by FastCompany , one of the 25 Most Audacious Companies by Inc. , and one of GiveWell’s top-rated charities for 4 years running. Role Overview: The Call Center Officer (CCO) will be responsible for ensuring GiveDirectly recipients receive gold standard customer...
Liberia : Sinoe
2022-04-09
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