Consultant- Ongoing Remote Helpdesk and Office 365 Support (Spanish S
IREX
IREX is a global development and education organization. We strive for a more just, prosperous, and inclusive world—where individuals reach their full potential, governments serve their people, and communities thrive. With a projected annual portfolio of more than $100 million and more than 700 staff worldwide, we work with partners in more than 100 countries in four areas essential to progress: cultivating leaders, empowering youth, strengthening institutions, and increasing access to quality education and information. IREX is looking for a Spanish-speaking Remote Helpdesk and Office 365 Consultant to provide technical support to our global staff on the regular basis. The successful candidate will respond to user inquiries, troubleshoot technical issues, and escalate issues to the appropriate IREX IT Team. Responsibilities: Provide remote first-level technical support to end-users by addressing inquiries and troubleshooting hardware, software, and network-related issues. Act as the primary point of contact for all Office 365-related questions, assisting users with various applications, including Outlook, SharePoint, Teams, and OneDrive. Conduct user onboarding, ensuring a smooth setup process for new employees, including configuring Office 365 accounts and access permissions. Offer remote training...
Liberia : International
2023-10-23
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