Solar Technician
RURAL SPARK
Job Expectations and Scope The Solar Technician is in charge of troubleshooting the field issues reported by the end-customers regarding the solar home system kit (battery box, router, torch, radio, lamps, PV panel etc.). The role requires the service technician to train the customer agents on the products operation and installation, additionally he will be the first point of contact for the customer and will be providing support and guidance regarding the solar system kit. Key Responsibilities Troubleshoot various solar system to identify problems Be the first point of contact for Rural Spark’s distribution partner regarding field technical issues Perform testing, troubleshooting, and repair of electrical systems and solar equipment Provide remote/on-site guidance and support to Rural Spark’s distribution partner Provide customer/installer trainings, and advise customers concerning equipment operation Prepare accurate documentation and required reports of work performed and parts used Assist the product management teams to define and improve customer experience
Liberia : International
2021-03-30
Contact our recruitment agency in Liberia