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EMEA Customer Success Manager

MONGODB

The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We are looking for a motivated, hardworking and hands-on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with new processes and contribute to what’s already been built. We’re looking for someone who thrives by having daily interactions with customers. The Customer Success team at MongoDB is responsible for establishing relationships and becoming a trusted advisor and “go-to” person for standard methodologies and advice. We are an integral part of our customer’s success with MongoDB and bring value to every interaction- from onboarding and product adoption to growth. We are a distributed team spread across our offices in New York City, Austin, Dublin and Sydney. This role will report to...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-09-19

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Technical Advisor, Executive Keynotes Remote EMEA

MONGODB

MongoDB is looking for a technical advisor and storyteller to join the Event Content team to create technically accurate, immersive keynotes that tell MongoDB’s story for our highest profile events, such as MongoDB World. You'll work together with different teams across the company to build a cohesive story and demonstrations for world-class on-stage and/or virtual keynotes, and get hands-on with our latest products in order to bring them to life for our audience. The goal is to create keynotes that not only inspire our core audience of developers, but to create best-in-class keynotes on a global scale. The Team This role is within the Event Content team, which sits within Global Communications and Marketing, covering executive keynote content, technical demonstrations, presentation production, breakout program management, and speaker engagement to tell the MongoDB story at our largest global events. This team turns technical releases into a cohesive, exciting narrative to tell the world who MongoDB is, what MongoDB does and why it matters to audiences of mixed seniority and areas of expertise. This includes the speaker selection process, speaker management, coaching, presentation reviews, and the keynote production. This role is the most technical on the team and will be absolutely essential to ensuring we...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-02-17

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Technical Account Manager, EMEA

LABELBOX

About the Role As a Technical Account Manager, you are in the unique position of helping Labelbox’s customers build and operationalize transformational AI technology. As a Customer Success Team, we are not just helping someone use our app, we are collaborating with business and technical teams as they build pioneering technology, often the first of its kind for their industry. You will partner with our EMEA Account Team to support customer’s technology needs for ML Model Development.  As the technical expert post-sale, you’ll guide customers through implementation and on-going management of their Labelbox deployment (on-premises or cloud-based), provide best practices for achieving their ML goals, and identify solutions to any technical obstacles they encounter along the way. Note: Applicants must be located in the EMEA region, preferably in the GMT or CET time zone Your day to day: Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive the value of Labelbox Help organizations build cutting-edge AI applications by staying current with the emerging state of the ML dev lifecycle where training data is the source code Guide customers through architecture designs identifying solutions for various environments including on-premises, SaaS/PaaS integration, API, SSO,...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-03-17

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VP, Growth (Remote)

ICUC

Job Description As VP, Growth, you will be leading and growing a global team, focused on driving opportunities for new prospective clients and organic opportunities for existing clients. You can build and sustain relationships with senior level clients, becoming a trusted strategic partner. You are capable of leading strategic social opportunities with stakeholders, and you aren’t afraid to jump in and build new bridges across the dentsu network and client business units to drive growth and build cross functional teams. A successful candidate will be the strategic liaison for clients, internal teams, and partner agencies. You will champion strategically and creatively sharp work, be a true partner to clients, show a passion for the brand and category, and easily navigate a fast-paced, ever-evolving environment. Duties And Responsibilities Work collaboratively with the Marketing team to build and scale a predictable global sales pipeline with clear KPIs across new and organic business Empower teams through engaging career development practices; maximize learning and productivity while minimizing turnover Lead and inspire a growing Growth team, located remotely and globally, to achieve lead, meeting and closed opportunities Build, scale and deliver on global pitches, including but not limited to having a...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-12-19

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Manager, Customer Success Northern EMEA

GRAFANA LABS

Make a difference.  Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a technology startup in a high growth phase. We’re looking for an experienced, versatile and highly motivated Customer Success leader to join our team.  As a Manager, Customer Success NEMEA, your team will be a key differentiator in how our customers view and value Grafana Labs in Northern EMEA (UK, Benelux & Nordics). This key leader will have experience building and scaling a successful organization to service a growing customer base, curating specific experiences to increase production adoption and revenue protection. The ideal candidate has built a Success team and operations (ideally one that services highly technical customers), managing regional teams in the UK You must have a love for hiring and developing teams. We want to hire well so we can foster talent for growth at Grafana. You will have a passion for putting the customer first and love building strong relationships connecting with customers and internal stakeholders. You will champion the customer experience and liaise with cross functional teams including Sales, Customer Support, Professional Services, and Product Development to ensure the balance between what’s best for the Customer and Grafana....

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-03-27

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Director, Financial Planning, Reporting & Analysis

WORLD VISION MAURITANIA

PURPOSE OF THE POSITION: The Director, Financial Planning, Reporting & Analysis – Global Centre leads a team that is responsible for the financial aspects of financial planning, reporting and analysis for the WVI Global Centre. This is a critical role that supports the Senior Director, Corporate Accounting, Financial Planning, Reporting and Analysis and works closely with the Chief Financial Officer to ensure the budgeting processes, reporting and analysis for the Global Centre is timely, accurate and supports strategic conversations regarding resource allocation in line with Our Promise. To achieve this, the position is responsible for: Leading the team. Overseeing timely and accurate financial reporting and analysis to the Chief Financial Officer, the Executive Leadership Team, senior leaders and managers in the Global Centre. Building strategic reporting and analysis capability that facilitates strategic resource allocation decisions of the Global Centre allowing leaders to invest in activities to deliver of Our Promise. Driving a customer focused culture, ensuring staff develop a deep understanding of the business units of the Global Centre from the perspective of Executive Leadership and Partnership Leaders, and cost centre managers. Leading and oversee projects to continuously improve reporting and...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate

2020-11-15

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Customer Success Manager (gaming)

SOLSTEN

Customer Success | EMEA- Remote Solsten is ushering in a new era of experience management by enabling personalization optimized for human potential, engagement, and health. We enable global leaders and companies of all sizes across the gaming and healthcare industries to create and manage personalized experiences while obtaining a deeper level of audience understanding than ever before through our psychologically-based AI. Solsten is the empathy engine of digital experiences. We provide our clients with the right insights and tools which empower them  - for the first time in the digital age- to truly resonate with their customers and end users. At Solsten, everything is about the customer and their experience. This is the DNA of our product and at the core of how we engage with our clients. As a Customer Success Manager, you will be the trusted advisor for our existing gaming customers. By living and breathing a "client first" culture and deeply understanding the day-to-day reality of our clients, you will be responsible for building and continuously refining our Customer Success process to accelerate growing existing accounts and to deliver an exceptional customer experience. This role requires a strong appetite for growth, high emotional intelligence combined with curiosity to understand our...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-12-24

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Advocacy & External Engagement

WORLD VISION MAURITANIA

Purpose of position: To provide leadership in advocacy and external engagement for WV Mauritania including working with Technical and Programme teams and build their advocacy response capacity. The National Coordinator of Advocacy and External Engagement provides technical supervisory to the ITAW and HH Campaigns, Public relations, and CVA functions. Major Responsibilities: Advocacy Co-ordination/Integration-Internal Ensure that advocacy is implemented effectively as a ministry area and is integrated across other ministry areas including Ministry Quality, Humanitarian & Emergency Affairs (HEA) and Gender. Support APs in development and implementation of programme-policy initiatives such as CVA integration. Co-ordinate advocacy initiatives on strategic issues that affect multiple APs and the NO.ie ITAW and HH Campaigns, and CVA Develop and implement a comprehensive advocacy integration skills development plan for all staff and partners including youths and children. Advocacy Implementation Plan and strategic leadership Develop and implement a national Advocacy and External Engagement Implementation Plan, a framework for advocacy initiatives that contributes to achieving targets in the overarching NO Strategy. Provide strategic leadership and coordination in situations requiring urgent advocacy action within...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate

2021-03-07

Contact our recruitment agency in Mauritania 

Senior Account Executive (Remote / German / DACH / SaaS)

PUBLITAS

Ready to have an impact with us? Start the application process by filling out the screening questionnaire to see if Publitas is a good fit for you.   Take ownership by: Identify and target potential clients through various channels, including online research, networking, and referrals. Qualify leads to ensure they align with our ideal customer profile. Build and maintain strong, long-lasting customer relationships. Understand the needs of clients and present tailored SaaS solutions that address their pain points. Lead product demonstrations and presentations to potential clients. Negotiate contracts and close sales deals. Develop and implement effective sales strategies to meet and exceed sales targets. Collaborate with the sales team and management to refine the sales process. Stay up-to-date with industry trends and competitive offerings. Keep accurate records of sales activities, opportunities, and customer interactions using our CRM system. Provide regular sales reports and forecasts to the management team. Serve as a trusted advisor to clients, ensuring they receive ongoing value from our solutions. Gather feedback and insights from clients to help improve our products and services.  

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2024-03-10

Contact our recruitment agency in Mauritania 

Global Account Manager- EMEA

CANONICAL

The  Global Account Manager (GAM)  deepens the Canonical engagement with large multinational customers. The goal for our global account managers is to ensure that their clients consider Canonical for Hybrid Cloud initiatives and projects. We aim to build a significant partnership with the client, both at the executive level and with DevOps and Infrastructure teams. We are hiring GAMs for Financial Services, Tech, Automotive, Manufacturing, Pharma and other verticals. The  GAM  takes a leadership approach to selling, engagement strategy, finding and closing opportunities. They are able to think outside the box and can quickly gain trusted advisor status, representing Canonical’s unique value proposition and brand with the customer. The successful candidate will have relevant experience and can show examples of building trust with their client. They will demonstrate the ability to form a relationship with that client at all levels of the organisation. They will show public references from previous partnerships with their customer. The candidate will be responsible for worldwide account management including the creation and execution of a strategic account plan, meeting and exceeding quota, the ability to build a large account team and prioritize engineering to service the growth of their client.

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-09-17

Contact our recruitment agency in Mauritania 

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