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Customer Success Manager

CANONICAL

Do you believe that a company's success is defined by the customer experience it offers? So do we! This is why we're growing our customer success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructure and applications. As a customer success manager you will: Onboard new Canonical customers and introduce them to our products and support processes. Collaborate with sales and support in developing and delivering engagement plans that fulfill the customer's objectives. Assist sales in identifying growth opportunities or renewal risks. Serve as customer advocate internally and influence Canonical products, websites, documentation, processes and people to improve customer satisfaction and retention. Create campaigns targeting multiple customers through digital touch-points and activities.

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-05-22

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Customer Success Manager- North EMEA (Remote)

GRAFANA LABS

Do you enjoy building relationships, solving challenges, and learning new technology? If you do, come join our Success team at Grafana Labs! The Customer Success team drives product adoption through a series of impactful engagements that enable our customers to maximize their business and technical value with Grafana.  For a customer, the Grafana CSM is a partner who understands their business, goals and challenges, and provides specific recommendations to meet their business needs Customer Success Managers will align to a named portfolio of customers and are responsible for ensuring a healthy partnership by driving product adoption. You’ll do this by leveraging data and insights to engage with customers at specific points in their Grafana journey. Our CSMs manage the full life-cycle of our customer’s post-sales journey from onboarding to renewal, including regular cadence check-ins, business reviews, and any upsell opportunities.  You need to understand the ecosystem of services that our customers use, and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus and the difference between logs, metrics and traces. What you'll be doing? Proactively manage a book of business to drive product adoption to ensure a...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-01-01

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Quality Engineering Manager

TESTLIO

About the job  No matter which apps you use, there’s a good chance that you’ve seen Testlio’s work in action. We test apps for top brands like the NBA, CBS, Netflix, Microsoft, SAP, American Express, and the most popular social networks and innovative growth companies. Our testing management platform, a global network of expert testers, and robust client services power mobile app and software testing at any scale, in any location, in any language, on any device. Billions of people have a better digital experience, thanks to Testlio. The Quality Engineering Manager is a strong partner to our customers, guiding their teams on testing delivery best practices. Internally, you will also be responsible for collaborating and contributing to the development of the Quality Engineering Center of Excellence, including automation best practices, go-to-market approach, and overall client engagement best practices. Why You’ll Love This Job An opportunity to make a significant impact on Testlio’s continued growth as a contributor to the Quality Engineering Center of Excellence. With a vast variety of customers in Testlio’s portfolio, you will be able to go through situations that you can’t find anywhere else- you will be dealing with multiple projects and partnering with a wonderful team to build amazing app experiences...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-11-14

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Marketing Operations Specialist- Remote

CANONICAL

The marketing team at Canonical drives commercial outcomes for the company across its portfolio of products and grows the addressable market through digital marketing campaigns, lifecycle management, events, partnerships and community development. If these things are important to you and you're driven by driving growth, delighting customers and filling the sales funnel, we want to talk with you. What we offer An opportunity to shape a company and products An inclusive work environment Learning and development Annual compensation review Recognition rewards Annual leave Priority Pass for travel

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-10-17

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Associate Director – Sub-Saharan Africa

OXFORD INTERNATIONAL EDUCATION GROUP

Associate Director- Sub-Saharan Africa Working Schedule: 40 hours per week Salary: Competitive Bonus: Sales Incentive Plan Start Date: Asap Who we are: Oxford International Oxford International Education Group is a private education company committed to creating life-enhancing experiences for students worldwide. Since 1991, we have grown into a global force in international education, helping more than 50,000 students every year further their learning. We offer academic English courses at schools in the UK and North America and routes to Higher Education through partnerships with universities across the UK, Europe, and the United States. Today, more than 40 UK institutions use our technology suite. In recent years we have spearheaded digital innovation and growth through our Digital Institute, which delivers online and hybrid academic and vocational courses taught by accredited and experienced teachers. We are quality focused, with a strong desire to lead in our market sectors. We are dedicated, enthusiastic and like-minded, with a genuine interest in what we do. Our values are at the heart of our business and have been since we started 29 years ago – they are the secret of our success. Care, passion, creativity and integrity are qualities we look for in our staff and are as important as the knowledge,...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-12-04

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Battery Metals Trader

IMPERIUM COMMODITY SEARCH

Title:  Battery Materials/Metals Trader Contract type: Permanent Location: Global (WFH & Remote) Salary: Negotiable + PnL Split Commission plan Retained & Exclusive Vacancy Imperium Commodity Search is exclusively retained by Canusa Hershman. Canusa Hershman is one of the world’s leading independent commodity trading and supply chain management companies. CH provides producers and consumers of raw materials around the globe with superior market knowledge and legendary customer service in combination with creative and effective financing and supply chain solutions. Canusa Hershman is proud to trace its roots back 135 years to collecting recyclables on the streets of New Haven, CT. From its beginning in providing solutions for the recycling industry, “CH” has evolved with the worlds markets to meet the needs of its suppliers and customers. Today, CH provides supply chain solutions for Recyclable Commodities, Plastic Resins, Containerboard & Packaging Papers, and Pulp & Alternative Fibers. Through sustained growth across a number of specialist recycling markets, the firm is looking to grow into the battery materials/specialist metals trading markets. With an aggressively entrepreneurial spirit, our client is seeking to rock the boat of the traditional ‘discretionary’ model of the antiquated trading house by...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-02-19

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Senior Performance Engineer (Database Internals)

EDB

We are currently looking for a 100% Remote hands-on Senior Performance Engineer (Database Internals) to join our EnterpriseDB Postgres Distributed (EPD) Product Development team.  As a core capability of our portfolio, EPD enables our customers with high available and performant multi-node and cross regional Postgres clusters for modern distributed computing enviornments. You will be responsible for recommending ways to improve the performance of the product and in some cases implementing such recommendations while building strategic replication technology. This role is an individual contributor that gets to work with top notch innovative technology resolving real life challenges from customer feedback. You have potential to grow into a leadership and/or management role.  Your Impact: Write database performance tests based on real world customer scenarios. These tasks will be done in close collaboration with product management and technical product owners. Work with the larger product development team to identify specific ways to optimize the product source code both in the short term with targeted changes and in the long term with different design approaches and implementation strategies. Design, code, and test new EPD capabilities requested by customers. Identify tools and document approaches for the...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-04-23

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Senior Customer Success Manager (Remote, Netherlands)

GRAFANA LABS

Senior Customer Success Managers will align to a portfolio of customers within Nordics & Benelux (and potentially Central European) region and are responsible for ensuring a healthy renewal by driving product adoption. You’ll do this by leveraging data and insights to engage with customers at specific points in their Grafana journey. Our CSMs manage the full life-cycle of our customer’s post-sales journey from onboarding to renewal, including regular cadence check-ins, business reviews, and any upsell opportunities. You need to understand the ecosystem of services that our customers use, and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus and the difference between logs, metrics and traces. What You'll Be Doing Proactively manage a book of business to drive product adoption to ensure a healthy renewal Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale Partner with the sales team to form joint account plans to understand where at-risk customers exist, where growth opportunities exist and develop a strategy to execute against an account plan Manage the ongoing post sales experience with the customer, including onboarding, ongoing...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2024-03-15

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Regional Sales Manager (Remote / Spain / Spanish / SaaS)

PUBLITAS

Are you ready to have an impact with us? Start the application process by filling out the screening questionnaire to see if Publitas is a good fit for you.   Take ownership by: Leading sales and managing Business Development in your region both strategically and operationally. Understand competition position and market trends. Generating new outbound qualified leads. Closing deals with enterprise qualified leads. Generating & qualifying up-sell opportunities among Enterprise customers. Building and managing the sales pipeline. Building your network and developing key commercial relationships. Assisting our Customer Success team with account management. Defining and developing growth opportunities and strategies in your region. Identifying and communicating customer needs to our Product team. Providing customer and market insights for new product development. Positively contribute to the team effort by accomplishing related results.  

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2024-03-10

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Sales Support Specialist

INCSUB, LLC

We are looking for some epic talent to join our  Sales Support Specialist family. At CampusPress, we’re experts in bringing innovative web solutions to schools, school districts, colleges, and universities through WordPress and our wide range of plugins and products. Our services in accessibility, security, hosting, and support power millions of education websites, blog networks, and portfolios. You will join an ongoing and expanding team of sales specialists who work collaboratively with all areas of the company to make sure we stand out from the rest! Our talented, inspirational team is located globally, with team members working from every continent. Location is unimportant as long as you are available, enthusiastic, committed and know your stuff. The person we’re searching for will have intimate knowledge of WordPress, experience in working with the education industry, and will manage Accounts, Pre-Sales, and Sales related communications. Our team works in shifts, and we aim to provide 24/7 coverage to our customers. Responsibilties: Responding daily to any inbound/outbound leads assigned to you Scheduling calls with potential clients Providing quotes Setting up networks for trials and answering any pre-sales questions Keeping the CRM for your clients and active deals up-to-date Assisting with...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-07-02

Contact our recruitment agency in Mauritania 

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