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Associate Director – Sub-Saharan Africa

OXFORD INTERNATIONAL EDUCATION GROUP

Associate Director- Sub-Saharan Africa Working Schedule: 40 hours per week Salary: Competitive Bonus: Sales Incentive Plan Start Date: Asap Who we are: Oxford International Oxford International Education Group is a private education company committed to creating life-enhancing experiences for students worldwide. Since 1991, we have grown into a global force in international education, helping more than 50,000 students every year further their learning. We offer academic English courses at schools in the UK and North America and routes to Higher Education through partnerships with universities across the UK, Europe, and the United States. Today, more than 40 UK institutions use our technology suite. In recent years we have spearheaded digital innovation and growth through our Digital Institute, which delivers online and hybrid academic and vocational courses taught by accredited and experienced teachers. We are quality focused, with a strong desire to lead in our market sectors. We are dedicated, enthusiastic and like-minded, with a genuine interest in what we do. Our values are at the heart of our business and have been since we started 29 years ago – they are the secret of our success. Care, passion, creativity and integrity are qualities we look for in our staff and are as important as the knowledge,...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-12-04

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Customer Experience Agent

COOPERSURGICAL

Title: Customer Experience Agent Description of tasks: Business Support: · Order Management: Manage and handle Sales Orders according to current processes. Secure adequate follow up on orders, all through the supply chain. · Complaint/SRO Management: Manage and handle complaints and return orders, according to current processes. Secure follow through and closure on open customer topics. · Business Support: Handle and manage various customer/distributor inquires. · Finance related tasks: Overdue invoices, credit/rebill actions to rebalance accounts. · Administrative: Sales Orders, SRO, Sample, Freight tracking and discount tracking. Bi-weekly updates to the team and monthly Report. · Active part of the complete EMEA CS group. Backup for all CSR´s in peaks and unknown situations. · Ad hoc tasks: Delegated by Customer Service Director. Back-up for: Business Supporters in CS EMEA. Substitute: Business Supporters in CS EMEA. Responsibility/authority: Solve above tasks, timely and according to current procedures and instructions. Staff responsibility: No

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-02-18

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Spanish / English Gaming Support Agent

5CA

What will I do? As a player support agent, your duties will include but not be limited to: Handling customer support (e-mail and live chat – no phone calls) by doing things like Help players with account issues (compromised accounts, updates, etc.) Resolve issues regarding refunds, purchases not going through, etc. Assist players resolve technical problems with the game Answer gameplay inquiries and helping sort out gameplay issues- Check updates & newly released content for the game you’re supporting- Take assigned training modules to help you improve even further in your job- Attend your weekly meeting with a team of 10-15 fellow agents and your manager In short, you will be responsible for helping players of this popular video game resolve their issues and continue enjoying the game that they love. And don't worry- You will start your first week(s) at 5CA going through training with your fellow new agents, to make sure you are prepared for the challenges ahead. And, of course, you will be paid as if you were already working, during your training. We offer:   A position at a fast-growing company with ambitious A-level clients A casual, international environment where you’ll work with people from over 40 different nationalities Flexibility; working remotely means being able to work from anywhere in the...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-10-14

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Growth and Operations Manager (PtoP)

BINANCE

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world? Responsibilities: Boost sales and contribute to our long term business growth by contacting and developing relationships with potential clients/agents/partners Handle dispute on our P2P platform between trading parties, assist client with troubleshooting Uncover customer's unique needs and challenges Perform document checks as per standard procedures Monitoring transactions, investigating and reporting suspicious activity Reading, prioritizing and responding to customers queries   Create, manage, implement and refine all marketing campaigns in an ongoing basis Direct ongoing market research to foster the product’s and market growth  

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-01-30

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Traffic Controller- EMEA

5CA

Impact  The 5CA Traffic Controller keeps track of agent’s activities and business coverage, ensuring our clients have a steady, reliable service and our agents are provided with a workflow that guarantees successful productivity within established business metrics. The Traffic Controller will closely monitor tickets and e-mails while ensuring every agent is provided with assigned duties within their capabilities and skills. Responsibilities  Coordinate staffing allocation and availability of Customer Service staff in order to achieve service level objectives   Monitor site to ensure optimal staffing levels for every queue in Fresh desk and other platforms Run and analyze various reports and forecasting, proactively advising on bottlenecks and improvements Administer volume contingency action plans as deemed necessary and appropriate.

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-08-29

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Shipping Supervisor

AMBASSADE DES ÉTATS-UNIS EN MAURITANIE

Shipping Supervisor. Duties: The jobholder serves as the senior supervisory LE staff in the GSO/Customs and Shipping and Expediting Unit. The incumbent interacts with the Ministry of Foreign Affairs, with the Ministry of Transportation, local Customs and the Ministry of Finance to manage full customs and shipping operations and services to ICASS entities in Nouakchott. The incumbent directly supervises LE staff in the section. The incumbent also manages the expediting personnel and the clearance of household effects for incoming and outgoing employees. The incumbent coordinates shipments for support flights. In addition, he/she is the main point of contact for personnel effect shipments coming from and going to six Dispatch Agencies in the United States and Europe, and is the main point of contact for local and international service providers, and for all issues related the shipments of effects and supplies. Further, the incumbent provides guidance on the vehicles’ sale process for American Officers at Post. The employee reports directly to the Senior GSO Assistant. Responsible for facilitating the shipment of official property, equipment and personal effects for State, AID, PDO, DAO and other agencies of the U.S. Mission. Tracks shipments en route from U.S. Dispatch agents, the European Logistical Support...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate

2021-07-09

Contact our recruitment agency in Mauritania 

German / English Gaming Support Agent- Remote

5CA

What will I do? As a player support agent, your duties will include but not be limited to: Handling customer support (e-mail and live chat – no phone calls) by doing things like Help players with account issues (compromised accounts, updates, etc.) Resolve issues regarding refunds, purchases not going through, etc. Assist players resolve technical problems with the game Answer gameplay inquiries and helping sort out gameplay issues Check updates & newly released content for the game you’re supporting Take assigned training modules to help you improve even further in your job Attend your weekly meeting with a team of 10-15 fellow agents and your manager In short, you will be responsible for helping players of this popular video game resolve their issues and continue enjoying the game that they love. And don't worry- You will start your first week(s) at 5CA going through training with your fellow new agents, to make sure you are prepared for the challenges ahead. And, of course, you will be paid as if you were already working, during your training. We offer:   A position at a fast-growing company with ambitious A-level clients A casual, international environment where you’ll work with people from over 40 different nationalities Flexibility; working remotely means being able to work from anywhere in the world...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-09-19

Contact our recruitment agency in Mauritania 

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