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Priority Support Specialist

CLICKUP

As a Priority Support Specialist you'll have the opportunity to partner closely with some of our largest users and build an understanding of their business in order to provide white-glove support through email, chat and occasionally over the phone. You'll work with many teams at ClickUp to both debug issues our users face and represent their needs across the company. As we scale quickly, you'll also have an opportunity to build processes and workflows that directly impact our ability to provide exceptional support at a growing scale. The Role: Build a deep knowledge of the ClickUp product to provide contextualized support to strategic Enterprise users, Support our EMEA sales and success team in addressing regional user needs and support escalations, Work closely with Enterprise users to understand their use of ClickUp, their goals and their processes, Become a trusted advocate for your users internally, representing their needs to key stakeholders at ClickUp, Troubleshoot incoming support requests and own their resolution, managing user expectations clearly throughout, Optimize team specific documentation and workflows to empower great support experiences at growing scale.  

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-12-10

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Responsable Commercial (Animateur Acquisition)

AL WADY CONSEILS

Poste: Animateur Acquisition Département: Direction Commerciale Responsable hiérarchique: Responsable Commercial B2C Reporte à: Responsable Commercial B2C (ou acting) Liens fonctionnels: Responsable Distribution, Formateur CCC, Resp. CCC, Resp. Communication, Direction Technique, Direction Financière   Objectifs du poste: L’Animateur Acquisition est en charge de l’acquisition de nouveaux contrats résidentiels B2C. A cette fin, il recrute, anime et gère les différents canaux d’acquisition de Conecty. En particulier, il a la charge de recruter, de former et de coacher les équipes d’ambassadeurs Conecty. Il met en œuvre des plans d’actions pour atteindre ses objectifs et se coordonne avec les différents départements pour s’assurer de leur bonne exécution. Enfin, il suit les performances des différents canaux et équipes et met en œuvre des actions correctives pour réduire les éventuels écarts avec les objectifs.   Responsabilités: Atteindre les objectifs d’acquisition des contrats résidentiels   Principales tâches: Acquérir de nouveaux contrats conformément à la politique commerciale de Conecty, notamment en s’assurant: • Que l’identification des clients soit réalisée et conforme; • Que les clients soient correctement et honnêtement informés des services; • Que les clients soient couverts et puissent bénéficier...

Mauritania  : Nouakchott

2022-09-07

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Facilitateur Sponsorship

WORLD VISION MAURITANIA

But du Poste: Implement timely and accurate sponsorship business operations and child protection & participation in compliance with sponsorship management policies, procedures and standards within the ADPs Responsabilité Majeurs : 1- Ensure effective communication with NO sponsorship team, (Support office queries, mails/Parcels, GNs, APRs, Greetings cards) children /families and timeliness of response. Traduire toute les correspondances (ILs,SLs,GNs,RFIs etc….) 2- Monitor RC status, child verification annual child data reconciliation and ensure child protection(Sur requete du GC) Planifier les activités de suivi avec les partenaires locaux et la communauté Renforcer la capacité des communautés et des partenaires sur des standards du parrainage pour une gestion effective du parrainage Supporter et faciliter le suivi participatif au niveau communautaire Gérer les données relatives au suivi Contribuer à réviser les données de suivi Contribuer à l’analyse des données Contribuer à l’interprétation des données de suivi Partager et utiliser les résultats Gestion et références des cas à temps S’assurer de la participation effective des enfants dans les activités Sponsor and Monitor community volunteers Horizon mobile access. 3- Ensure that key performance indicators (KPIs) are maintained at zone 4- Process...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate

2020-11-09

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Community Manager Junior

AL WADY CONSEILS

AVIS DE RECRUTEMENT  Une importante Société de la place envisage le recrutement d’un Community Manager Junior. Missions des postes:   Collecte d’informations spécifiques sur la marque    Collecte d’informations spécifiques sur la concurrence    Faire le suivi des influenceurs    Création de contenu pour les pages sur les réseaux sociaux   Coordination avec l’équipe créative pour produire des contenus originaux et  performants.   Participer à la Rédaction d’un calendrier éditorial    Gestion de la page Facebook, LinkedIn et Instagram   Modération des messages et commentaires    Assurer le reporting périodique des résultats.

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate

2021-11-13

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Sales Development Representative, DACH (Remote, Germany)

GRAFANA LABS

As a Sales Development Representative, we'll provide you with the tools and resources to be successful. Responsibilities Using, email, phone and social media, you will manage the initial sales process, including responding to inbound leads/tickets, understanding the customer's needs, identifying key client decision-makers, cross-selling opportunities and when is the right time to involve an Account Executive Create and evolve customized email and social media strategies for outreach to prospects Build rapport and long-term relationships with users and community members Maintain a solid understanding of competitors, open source ecosystem, and industry trends Be comfortable making decisions and working as an autonomous member of a collaborative team Maintain speedy follow-up on inbound inquiries, responding to user requests within 2 business hours Solve problems for Grafana users by leveraging discovery, collaboration, and research skills

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2024-03-15

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Personal Assistant, Partners

GOGLOBAL

Key Responsibilities We’re looking for a Personal Assistant to support GoGlobal’s Partners and to perform a variety of administrative tasks. Ultimately, this role will contribute to our business by providing personalised and timely support to our 3 Partners. Calendar and diary management Acting as a first point of contact for the partners Managing partners’ email inboxes and sending responses Coordinating schedules, meetings and appointments Arranging travel, transport and booking accommodation Providing general administration support Preparing documents and PowerPoint slides Managing databases Implementing and maintaining procedures and administrative systems Liaising with colleagues, suppliers and clients Management and oversight of projects and internal initiatives Attending meetings and recording actions Monitoring budgets and managing expenses Other adhoc tasks as and when required, including arranging social events, off-site meetings and researching new projects

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-09-05

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Senior Front End Engineer

CUSTOMER.IO

Our customers are product-led growth companies who treat the messages they send as a core part of their product experience (e.g. Notion, Segment). They send us data about their customers, then automate email, push, slack, and other messages based on that data. Our back-end is written in Go and our frontend is written in Ember. We ingest billions of data points and send billions of messages per year. Below are two challenges this role might focus on: We want an integration marketplace that’s scalable for developers and simple for marketers. Our customers can’t be successful without integrating their data with us. Yet less than half of them do. We plan to build a platform that enables developers outside of Customer.io to configure key areas of our product. We want a market-leading automation experience that supports many-to-many relationships (e.g. Accounts & Users, Orders & Products). No one in our industry does this well. If we play our cards right, we’ll replace gnarly custom code with no-code automations, like the ability to message candidates in a job marketplace when a new job matches their preferences. What you'll do: Be part of a small team of developers that value developing high-quality software, practice continuous improvement, inspire collaboration, and believe in rapid iterative development Be a...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-12-25

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Support Engineer (EMEA)

GITLAB

What you can expect in a  Support Engineer role at GitLab.   As a Support Engineer, you will: Resolve customer issues via email and video conferencing. Support a mix of Self-managed and GitLab.com (SaaS) customers. Collaborate with our Product and Development Teams to build new features and fix bugs. Create and update documentation based on customer interactions. Work hard to solve customer problems while delighting them along the way. Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications. Work alongside Product Managers to define and shape the product goals, roadmap, priorities, and strategy based on your frontline knowledge of customer needs. Continually research and learn the current and future best practices of using GitLab. Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews. Suggest and implement improvements to Support workflows. Projects you might work on  : When you’re not tackling difficult customer challenges, you’ll have a lot of freedom to work on things that will make your (and the lives of your coworkers) easier. Current and past support engineers...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-04-03

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Director Of Product Marketing

ZEREN

Global Product Marketing Director at Exclaimer Zeren is delighted to announce our partnership with Exclaimer, an industry leader in creative email signatures, to appoint their new Product Marketing leader. Product Marketing at Exclaimer At Exclaimer product marketing is responsible for coordinating go-to-market initiatives globally, for commercial activation and advocacy, for positioning, developing marketing strategy and putting great big smiles on people’s faces. You’ll be the key liaison between multiple teams including product, sales, customer success and marketing teams. You’ll be a true cross functional relationship builder with a keen eye for uncovering value and growth opportunities. You will manage and grow a team that drives product, vertical and regional value propositions, content creation for marketing and commercial collateral, delivers competitor analysis, manages client communications and advocates for the voice of the customer throughout the company. As the ideal candidate you will be able to balance both strategic leadership through influence as well as direct execution of your own work to move initiatives forward on a day to day basis. Obviously Awesome was probably on your reading list the second it came out and you keenly follow the product marketing alliance for networking and sharing...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-11-14

Contact our recruitment agency in Mauritania 

Marketing Manager- Americas

CANONICAL

Canonical is looking for a marketing manager who will be responsible for developing long-term marketing strategy and executing campaigns for the Americas region for a diverse range of products and industries to support our growth strategy. This is a hands-on, multi-disciplinary and dynamic position within Demand Generation Team, requiring close collaboration with the regional Sales Teams, the Partner & Alliances Team, Product Team, and other Marketing functions. The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They prefer to work in an environment that emphasises ownership of campaigns, collaboration, learning, curiosity and a drive to continually improve oneself / the team / the organisation. They love to problem solve, get hands-on, experiment, measure and use automation to make daily life easier. Location: This role will be based remotely in the EMEA region. What your day will look like Develop and execute go-to-market strategy for certain industries within the Americas region Set relevant KPIs for lead generation, demand generation and brand awareness campaigns; monitor and improve them on a regular basis Build organic and paid campaigns from scratch including crafting strong messaging, and creating visual assets for emails, social media...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-07-02

Contact our recruitment agency in Mauritania 

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