ICT Officer

WORLD VISION MAURITANIA

Key Responsibilities: WORLD VISION MAURITANIA RECRUTE POUR SON BUREAU DE BARKEOL Vision Mondiale est un organisme d’aide à l’étranger des enfants ciblés pour leurs bien être. POSITION: ICT OFFICER GRADE: 13 LOCALISATION: KIFFA DUREE: 1 ans RENOUVERABLE But du Poste: o Support and maintain the day-to-day operations of hardware and business applications in use by World Vision – Mauritania through the provision of a client-oriented service and Plan and maintain a call tracking system & to evaluate hardware and business applications in the Field  to ensure that they are operating optimally.. Major Responsabilités: 1. PROJECT PLANNING:  Provides input during project planning and requirements phase. 2. SERVICE DESK: First point of contact and day-to-day technical support to end users. Responds to Level 1 and 2 support requests via multiple sources such as phone and e-mail. Enters call data into the tracking system. Interacts with clients in a courteous and professional manner. Provides user access service. Diagnoses problems by evaluating multiple options. Develops checklists and scripts for resolving routine problems.  Escalates problems when necessary. Documents problem status and resolution in tracking log. 3. CLIENT TECHNOLOGY SUPPORT: Coordinates the deployment of new or upgraded images, software and...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate

2023-04-22

Contact our recruitment agency in Mauritania 

Quality Engineering Manager

TESTLIO

About the job  No matter which apps you use, there’s a good chance that you’ve seen Testlio’s work in action. We test apps for top brands like the NBA, CBS, Netflix, Microsoft, SAP, American Express, and the most popular social networks and innovative growth companies. Our testing management platform, a global network of expert testers, and robust client services power mobile app and software testing at any scale, in any location, in any language, on any device. Billions of people have a better digital experience, thanks to Testlio. The Quality Engineering Manager is a strong partner to our customers, guiding their teams on testing delivery best practices. Internally, you will also be responsible for collaborating and contributing to the development of the Quality Engineering Center of Excellence, including automation best practices, go-to-market approach, and overall client engagement best practices. Why You’ll Love This Job An opportunity to make a significant impact on Testlio’s continued growth as a contributor to the Quality Engineering Center of Excellence. With a vast variety of customers in Testlio’s portfolio, you will be able to go through situations that you can’t find anywhere else- you will be dealing with multiple projects and partnering with a wonderful team to build amazing app experiences...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2022-11-14

Contact our recruitment agency in Mauritania 

ICT Officer

CARE

Key Responsibilities: WORLD VISION MAURITANIA RECRUTE POUR SON BUREAU DE BARKEOL Vision Mondiale est un organisme d’aide à l’étranger des enfants ciblés pour leurs bien être. POSITION: ICT OFFICER GRADE: 13 LOCALISATION: KIFFA DUREE: 1 ans RENOUVERABLE But du Poste: o Support and maintain the day-to-day operations of hardware and business applications in use by World Vision – Mauritania through the provision of a client-oriented service and Plan and maintain a call tracking system & to evaluate hardware and business applications in the Field  to ensure that they are operating optimally.. Major Responsabilités: 1. PROJECT PLANNING:  Provides input during project planning and requirements phase. 2. SERVICE DESK: First point of contact and day-to-day technical support to end users. Responds to Level 1 and 2 support requests via multiple sources such as phone and e-mail. Enters call data into the tracking system. Interacts with clients in a courteous and professional manner. Provides user access service. Diagnoses problems by evaluating multiple options. Develops checklists and scripts for resolving routine problems.  Escalates problems when necessary. Documents problem status and resolution in tracking log. 3. CLIENT TECHNOLOGY SUPPORT: Coordinates the deployment of new or upgraded images, software and...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate

2023-04-15

Contact our recruitment agency in Mauritania 

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