Senior Customer Success Manager (Remote, Netherlands)

GRAFANA LABS

Senior Customer Success Managers will align to a portfolio of customers within Nordics & Benelux (and potentially Central European) region and are responsible for ensuring a healthy renewal by driving product adoption. You’ll do this by leveraging data and insights to engage with customers at specific points in their Grafana journey. Our CSMs manage the full life-cycle of our customer’s post-sales journey from onboarding to renewal, including regular cadence check-ins, business reviews, and any upsell opportunities. You need to understand the ecosystem of services that our customers use, and work with the customer to ensure success with Grafana at the center. We’d expect you to understand why Kubernetes is popular, how it relates to Prometheus and the difference between logs, metrics and traces. What You'll Be Doing Proactively manage a book of business to drive product adoption to ensure a healthy renewal Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale Partner with the sales team to form joint account plans to understand where at-risk customers exist, where growth opportunities exist and develop a strategy to execute against an account plan Manage the ongoing post sales experience with the customer, including onboarding, ongoing...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2024-03-15

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Specialist Applied Research and Statistics

AFRICAN TAX ADMINISTRATION FORUM (ATAF)

The purpose of the Domestic and International Tax Researcher is to complete qualitative and quantitative applied research initiatives that provide research insights. The Researcher is also responsible for compiling research reports and presentations presenting research findings. Research:   To participate in scoping of research initiatives, defining the research structure, hypothesis, methodology, approach, reporting requirements and plan by the agreed deadlines To conduct and produce research by applying approved methodology and research standards, collecting research findings, analysing findings, developing research reports and recommendations, and presenting findings by agreed deadline To integrate research findings with other research sourced by reviewing research, recording relevant research insights and findings and defining integrated research findings and recommendations, as and when required To develop and present opinions and findings based on research by conducting research, drafting reports and presentations, submitting for review and distributing as agreed To review research by implementing the research quality review principles and measures, identifying discrepancies and areas of excellence, making recommendations and providing feedback within agreed deadlines and as and when required To...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-07-16

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Community Engineer

CANONICAL

The Ubuntu Community team at Canonical enables community leaders and participants to get things done in the project, coordinating with Canonical teams and ensuring that community processes are efficient and well run. We don't do the work of the community, but we facilitate that work to ensure that energetic and ambitious community members with their own vision of open source can benefit from the work Canonical does and bring their own flavour of Ubuntu into being, to meet the needs and express the interests of their community. This is an exciting opportunity for a technically proficient person who is passionate about open source software, Linux, and sustainable community building. In this role, you will support community initiatives with your technical skills and strong organizational skills. You can get into the trenches with developers to smooth processes and integrate community plans with Canonical plans for maximum impact. You can encourage and facilitate the creation of new technical projects that enhance the community contribution experience, and you can represent community interests to Canonical teams. You will support and engage with volunteer developers in the Ubuntu community, addressing their concerns and helping them to create successful tools. You will help to ensure their success and the...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-07-02

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ATAF Women In Tax Network (AWITN) Officer

AFRICAN TAX ADMINISTRATION FORUM (ATAF)

We recruit an individual consultant who will serve as ATAF Women in Tax Network Officer. Tasks and Expected Deliverables:   Duties and Responsibilities   Coordinate and support the AWITN project/programme. Manage projects/programmes through project plans, engage relevant teams, coordinate and deliver project/programme framework. Coordinate AWITN activities. Coordinate the completion of activities, gathering project data and reporting project issues. Coordinate delivery of activities by communicating requirements. Manage the day-to-day activities and delivery of the AWITN work programme   Financial Coordination Coordinate project expenditure by tracking spending against budget and addressing any budget variances and providing feedback as required. Develop reports on specific funding for AWITN activities Develop concept papers for funding purposes   Service Provider Coordination Draft requirements and specification for service provider/supplier sourcing, complying with ATAF procurement policy and procedures. Monitor service provider performance requirements and scope. Coordinate AWITN service provider contracts and follow-up to ensure that contracts are accurately implemented.   Research Conduct research on tax and gender Develop policy and information papers   AWITN Board and Advisory Group Manage the...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-07-18

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Training Officer Tax Academy

AFRICAN TAX ADMINISTRATION FORUM (ATAF)

The Training Officer will be accountable for coordination of all courses under the academy as well as ongoing monitoring and evaluation of the Academy’s delivery in terms of such indicators as penetration, completion, and impact. Activities:   a. Development of Training Programmes To design and develop required training courses according to standard by conducting topic research, preparing thoroughly, aligning with approved accreditation frameworks, agreeing training approach and methodology, developing training and securing sign-off prior to the training date. To support the continuous development and relevance of training programmes by identifying training gaps and needs, recommending the applicable training content and platform, developing the training material and implementing according to set timelines. To provide advice on potential training, professional development strategies and appropriate training and development interventions by liaising with relevant departments understanding ATAF’s strategic goals, understanding member training needs and identifying where existing training is misaligned or not in existence as required and on an annual basis. To facilitate that the competencies required by members are gained by developing curricula and customised learning materials and implementing through...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2023-07-18

Contact our recruitment agency in Mauritania 

JAVA JEE Developer (M/F)

AFRICASHORE

We are looking for JAVA JEE Developer profiles / CVs to pass on to our clients for their future recruitment campaigns.   Mission:   Good exposure to Core Java, MySQL server as DB. Maintain source code control of all application code, scripts, and database definition language. Design, Develop, Implement and/or Manage project. Responsible for development, focusing on designs, coding, testing, quality assurance of complex product features in a development team. Show initiative and drive topics to resolution in a high level of quality, speed, reliability and efficiency considering the essential non-functional requirements. Analyzing clients' requirements and produce technical proposals, solution specifications and design documents. Resolves complex issues within own area of expertise and supports others in resolving issues. Excellent knowledge of Objective C, Xcode, and/or development on any other flavor. Constantly improve own work methods to gain state-of-the-art agile software engineering skills. Enhance skills beyond own core functional focus and works on other tasks for the benefit of the team. Have advanced overall product and technical knowledge and share expertise within and across team and organization. Must have good verbal and written communication skills. Should be a quick learner with sound logical...

Mauritania  : Aïoun El-Atrouss - Akjoujt - Aleg - Atar - Bassiknou - Boghé - Kaédi - Kiffa - Néma - Nouadhibou - Nouakchott - Rosso - Selibaby - Tidjikdja - Zouerate - International

2024-01-31

Contact our recruitment agency in Mauritania 

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