Sales Team Leader- Travel & Tourism
ABC WORLDWIDE
Job Purpose: Successfully support the management of the team Lead the team to operationalise agent requests seamlessly and continuously improve service standards To successfully quote and operationalize profitable tour products for existing as well as new clients. Key Responsibilities: Sales Effectively cost products Understand the market and margin control Build up and maintain agent / supplier relationships Source new products if and when required Develop in cooperation with General Manager business and product strategy to secure additional business from agents Work closely with the team to achieve goals Operations Quote and design successful, creative itineraries and proposals Capture and confirm bookings in Tourplan Negotiate with suppliers for better rates, cancellation policies, FOC’s, value adds etc. Find new suppliers that offer a good/better service and better rates Continuously and proactively monitor client feedback and improve operational processes Follow up on own quotes as well as assist in monitoring the team’s quote overview Successfully run groups / series bookings Handling the 24hour emergency phone Prepare guide documentation and brief guide before travel date Work closely with tour guides whilst on tour Utilise expertise to improve in conjunction with GM the team’s operational excellence...
Namibia : Windhoek- Khomas
2022-12-06
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