Rooms Divisions Manager
ACCOR
Job Description Scope of Position: Reporting directly to the General Manager, the Rooms Division Manager’s mandate is to assist in the planning and directing of the Housekeeping Department and Front Office Operations Departments, of Safari Hotels managed by ACCOR. This role must ensure that guest expectations are consistently exceeded, to deliver superior operating performance, and to provide ownership a return on their investment. The Rooms Division Manager’s duties include assuring that the wants and needs of the owners and our guests are consistently exceeded. This function includes planning and implementing budgets, and management of leaders and colleagues with a focus to inspire an open innovative learning environment where employees can reach their full potential. Operations that directly report to this position include: Executive Housekeeper, Front Office Manager and associated roles. Overseeing the rooms, front office operations function of the hotel, the Rooms Division Manager’s is responsible for leading his/her relevant departments, along with the following: Duties and Responsibilities: Clearly demonstrate to guests and colleagues a commitment to service excellence through the effective implementation and delivery of ACCOR Core Standards at all times. Foster a winning, solution-oriented work...
Namibia : Zambezi
2023-10-20
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