Technical Support Consultant
TRADE-LINK RETAIL SYSTEMS
We are recruiting a Technical Support Consultant. Duties: Ability to diagnose and troubleshoot equipment within the client environment. Operate and have a sound technical knowledge and understanding of a wide variety of computing equipment and software; Follow manuals and read complicated instructions; Work independently; communicate effectively in written and oral form; Operate a variety of standard office and retail equipment including POS terminals and servers, personal computers, printers, copiers; Establish and maintain effective work relationships with those contacted in the performance of required duties; Maintain and actively pursue personal knowledge of current industry trends and technological advancements within the computing field. Coordinates Retail computer hardware and software troubleshooting, installation, repair, problem diagnosis, and implementation. Assists in the processes, by which requests, and inquiries related to Retail computing, local area networks, wide area networks, host systems communications are received, screened, prioritized, and resolved. Receives calls for assistance, installations, and general maintenance; logs calls and takes appropriate action to ensure a satisfactory response with acceptable time frames for the user community; provides management and status reports...
Namibia : Windhoek- Khomas
2023-01-24
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