SME Relationship Officer
RESOURCE INTERMEDIARIES LIMITED
Job Description Job Summary: The incumbent is responsible for marketing all the institutions’ products and services, targeting of clients, business analysis, decision making, disbursement of loans, collection of repayments, monitoring and recovery of the target group assigned to him/her with a specific focus on lending to Small and Medium Enterprises (SME) while following all the institution’s standards, policies and procedures Key Accountabilities: Through field contact undertake marketing / sales and encourage new potential clients to seek Clients financial services in the assigned zone within the branch area with the goal of achieving targets set for lending, deposits, portfolio PAR etc. as assigned. Deliver excellent customer service, respecting response times in each step and case. Take full responsibility for the assigned customer portfolio and all disbursed loans. Be able to explain all the institution’s products, services, prices, conditions and fees clearly to clients. Train and provide follow-up assistance to customers on business plans, business visits, loan application forms and other necessary loan processing and delivery documents; ensure all necessary documents are verified.
Nigeria : Zamfara
2024-02-25
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