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Senior Professional Services Consultant

FREEBALANCE

FreeBalance is looking for a Senior Professional Services Consultants to join its team in Iraq. FreeBalance Professional Services Consultants work with customers to help implement and support FreeBalance solutions for Public Financial Management (PFM). Professional Services Consultants must be able to effectively transfer knowledge and train government users on good practices and the functional and technical aspects of the FreeBalance Accountability Suite. Main Responsibilities: Implementation and deployment of FreeBalance solutions following the company’s ISO 9001:2015 certified implementation methodology. Manage customer expectations and advocate FreeBalance values and good practices. Conduct detailed business requirements review with customers and prepare storyboards for approval and sign-off. Configure and demonstrate FreeBalance software to help demonstrate the mapping between the process to the solution. Develop acceptance test plans and conduct acceptance testing of the configured FreeBalance software/system with the client. Develop training material and deliver required product and user training courses, including ‘Train the Trainer’, to meet the client’s needs. Transfer knowledge to the client related to project management, change management and correct use of the FreeBalance solutions. Manage the...

Sierra Leone : Waterloo

2021-08-08

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Senior Laboratory Advisor- National Public Health Laboratory (NPHL)

ICAP AT COLUMBIA UNIVERSITY

Position Summary: Under the guidance of the Director General NPHL and ICAP Technical director, the Senior Laboratory Advisor will provide technical support to the strengthen laboratory systems. This technical assistance is designed to enhance the quality of laboratory testing services, systems development and sustainability. The incumbent will closely collaborate with the NPHL and its stakeholders to enhance the institutional capacity to provide quality diagnostic and surveillance services for all diseases. Specific Duties and Responsibilities The incumbent will provide technical support to the NPHL and Ministry of Health on laboratory systems strengthening strategies, and activities to improve the diagnostic capacity in the country. S/he will support the development of national guidelines, policies, manuals, tools, training materials, standard operating procedures (SOPs) required to guide laboratory operations in the country. Work closely with NPHL management in the development of strategic plan, annual work plans, monitor progress towards the objectives and timelines, including regular reporting to and communication to MOH and IPs. Develop and participate in designing of innovative approaches/strategies for delivering needs-based capacity building, mentorship, and training-of-trainer’s programs for...

Sierra Leone : International

2024-02-13

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Professional Services Consultant- Freetown

FREEBALANCE

FreeBalance is looking for Professional Services Consultants to join its team in Freetown, Sierra Leone. FreeBalance Professional Services Consultants work with customers to help implement and support FreeBalance solutions for Public Financial Management (PFM). Professional Services Consultants must be able to effectively transfer knowledge and train government users on good practices and the functional and technical aspects of the FreeBalance Accountability Suite. Main Responsibilities: Implementation and deployment of FreeBalance solutions following the company’s ISO 9001:2015 certified implementation methodology. Manage customer expectations and advocate FreeBalance values and good practices. Conduct detailed business requirements review with customers and prepare storyboards for approval and sign-off. Configure and demonstrate FreeBalance software to help demonstrate the mapping between the process to the solution. Develop acceptance test plans and conduct acceptance testing of the configured FreeBalance software/system with the client. Develop training material and deliver required product and user training courses, including ‘Train the Trainer’, to meet the client’s needs. Transfer knowledge to the client related to project management, change management and correct use of the FreeBalance solutions....

Sierra Leone : Freetown

2021-05-01

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Clinical Management of Rape-Intimate Partner Violence Capacity Buildin

WORLD HEALTH ORGANIZATION

Purpose of consultancy To develop a standardized training toolkit for Clinical Management of Rape and Intimate Partner Violence in humanitarian settings, building on existing curricula and training materials. Background WHO works to strengthen the capacity to address GBV within its emergency work and health cluster coordination. This includes assessing and improving the capacity of the health sector/cluster to deliver services to GBV survivors and to enhance prevention. In 2020, WHO updated the Clinical Management of Rape and Intimate Partner Violence (CMRIPV) guideline (2014) for humanitarian settings, in collaboration with UNHCR and UNFPA. The CMRIPV guideline is aligned with Health Care for Women Subject to Intimate Partner Violence or Sexual Violence: A Clinical Handbook (Clinical Handbook) which offers expanded guidance for health practitioners in development settings. To date, WHO and other entities including UNHCR and UNFPA have developed and applied a variety of activities, approaches, and materials for CMRIPV training in humanitarian contexts. In 2019, WHO developed Caring for Women Subjected to Violence: A WHO Curriculum as a training toolkit to accompany the Clinical Handbook which may be adapted to cover the core content of CMRIPV training. Deliverables: Output 1: Develop a standardized...

Sierra Leone : International

2023-09-30

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Technical Writer & Product Trainer

LIGADATA

Job Summary: We are seeking a skilled and experienced Technical Writer and Trainer to join our team. The ideal candidate will be responsible for creating and maintaining high-quality technical documentation and training materials for our products and services. This role will involve working closely with subject matter experts to gather information, write clear and concise documentation, and deliver effective training programs to internal staff and external customers. Key Responsibilities: Documentation Creation and Maintenance: Develop and maintain a wide range of technical documents, including user manuals, installation guides, API documentation, release notes, and troubleshooting guides. Ensure documentation is accurate, clear, concise, and user-friendly. Collaborate with product managers, engineers, and other stakeholders to gather information and understand product features and functionalities. Training Program Development: Design, develop, and update training programs and materials, including presentations, training manuals, videos, and e-learning modules. Customize training content to meet the needs of different audiences, such as internal employees, customers, and partners. Training Delivery: Conduct training sessions for internal teams, customers, and partners either in person or virtually....

Sierra Leone : International

2024-06-03

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Training Officer Tax Academy

AFRICAN TAX ADMINISTRATION FORUM (ATAF)

The Training Officer will be accountable for coordination of all courses under the academy as well as ongoing monitoring and evaluation of the Academy’s delivery in terms of such indicators as penetration, completion, and impact. Activities: a. Development of Training Programmes To design and develop required training courses according to standard by conducting topic research, preparing thoroughly, aligning with approved accreditation frameworks, agreeing training approach and methodology, developing training and securing sign-off prior to the training date. To support the continuous development and relevance of training programmes by identifying training gaps and needs, recommending the applicable training content and platform, developing the training material and implementing according to set timelines. To provide advice on potential training, professional development strategies and appropriate training and development interventions by liaising with relevant departments understanding ATAF’s strategic goals, understanding member training needs and identifying where existing training is misaligned or not in existence as required and on an annual basis. To facilitate that the competencies required by members are gained by developing curricula and customised learning materials and implementing through...

Sierra Leone : International

2023-07-18

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Programme Support Officer

TROCAIRE

The Programme Support Officer will play a vital role in supporting the effective delivery and administration of Trócaire’s programmes on a day-to-day basis. Based in Freetown, the nationally-contracted PSO will engage in regular travel to the districts. For the candidate with the required experience and passion for the role, Trócaire offers a competitive package of salary and benefits. Reporting to: Programme Manager Duration of contract and location: This is a fixed contract for 1 year and is based in Freetown, Sierra Leone, with a 6-month probation period, and the possibility of renewal. Contracting is contingent on the availability of institutional funding. Safeguarding Programme Participants Policy: Trócaire is committed to Safeguarding Programme Participants from Exploitation and Abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives. Any candidate offered a job with Trócaire will be expected to sign Trócaire’s Safeguarding Policies and Global Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. Closing date to apply: 5th October 2020 KEY...

Sierra Leone : Freetown

2020-11-23

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Education Technology Specialist- National Volunteer (Talent Pool)

VOLUNTARY SERVICE OVERSEAS

Job Description The education specialist trains and supports teachers, education management and community members to respond to these challenges in order to unlock the talent of every child. The ideal candidate has excellent teacher trainer skills, experience with education management, the ability to support teachers and learners in the use of technology and is passionate about improving children’s learning through digital education technology (DET). Mode Of Delivery Working at project location Mode of Delivery (Text) Working at project location – In this role, you will provide on-site support in the project location and/or VSO office, (full-time unless otherwise specified) for a set period of time. Ideal Applicant Summary: Competencies and Behaviour At VSO we believe progress is only possible by working together. Whether you want to join us as an employee, or as a volunteer working in your own country, overseas or online, our selection process includes an assessment based on these core competencies: Ability to be open minded and respectful Ability to be resilient and adaptive to new situations Ability to facilitate positive change and build sustainable working relationships Ability to seek and share knowledge Equal Opportunities: VSO promotes equal opportunities and values a diverse workforce. Allowance...

Sierra Leone : Freetown

2023-04-02

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Director, Monitoring, Evaluation, Research, and Learning

JHPIEGO

Overview Jhpiego seeks a Director of Monitoring, Evaluation Research and Learning to support an anticipated five-year, multi-country, PEPFAR/CDC-funded project to strengthen the capacity of host-country governments and non—governmental organizations to sustainably combat HIV/AIDS and tuberculosis. The primary objective of this project is to support countries to sustain low levels of HIV incidence while supporting greater ownership and management of projects. The MERL Director will supervise and manage the project’s M&E team and oversee the collection, management, analysis, and use of project data, ensuring that lessons learned are integrated into project implementations to continuously improve quality of interventions and outcomes. The MERL Director will also be responsible for designing and conducting assessments, operations research and evaluations to address project needs. The MERL Director will be based within one of Jhpiego’s country offices in Africa and international travel will be required. This position is contingent upon award and annual funding from CDC. Responsibilities Provide leadership and direction on M&E to ensure the project achieves its goals and corresponding objectives and targets Oversee the development and implementation of the Performance Monitoring Plan (PMP) to efficiently track,...

Sierra Leone : International

2023-04-16

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Customer Support Specialist (Remote)

SMG - SERVICE MANAGEMENT GROUP

At least 5 reasons to join our Customer Support Squad: Our international team is constantly growing, and now you can join 70 bright specialists among 5 teams, empowered by experienced managers from world top-notch companies (Booking, Uber). Flexibility is a must for us, but also a big advantage. Preply supports customers 24/7, so you’ll have a flexible schedule with 9-hours shifts, and not less than 11 hours gap between them to have a proper rest. To make your professional development more efficient, our trainers will support you not only through the first 2 weeks of onboarding but also after, with several external and internal workshops. No calls- only written communication via chats, emails and social media. We have a really dynamic environment and fast working pace with reasonable goals and clear KPIs for you to be confident in what the team expects from you. As a Remote Customer Support Specialist, you will: Answer customers’ questions and resolve any issues that they may be facing; Deep diving into administrative tools to determine the cause of the issue & escalate it to the concerned person/team; Work on collecting and tracking user feedback; Work closely with the product teams to resolve issues and share customer feedback; Delivering an exceptional support experience to all customers;...

Sierra Leone : International

2022-07-10

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